Building Attendant

• Key Holding Duties, as per SOP
• Maintain a recorded register of departmental keys deposited and issued back out to staff.
• Provision of OOH access for NSM to specific high-end areas, as per SOP.
• Access control badges issued/edited/monitored.

• Accompany staff with lodgements to the security room and cash office with internal cash transportation.
• Maintain and distribute lodgement bags to cash handling departments.

• Record lost / found / missing or stolen items in accordance with hospital policy.

• Covering Reception during the day and evening for absence due to illness, meetings, lunch.
• Covering reception in conjunction with the Reception roster: OOH, P/H, weekends etc.
• Administrative duties in regards to early and OOH admissions of patients

• Porter duties: monitor and maintaining adequate wheelchair levels.
• Transferring/assisting patients and visitors with mobility issues to and from hospital areas and car parks. Manual handling training to be provided and recorded
• Mortuary procedure, as per SOP. Assist with transfer from ward to mortuary and to and from trollies
• Assist patients/visitors with directions or other assistance required
• Deal with customer/staff/patient queries in a courteous, effective and
• efficient manner

• Deal with entry-level car park equipment issues & maintenance. Such as ticket jams, coin blockages, system errors etc. Escalation process as per policy
• Maintaining and monitoring ticket levels in entry exit barriers

• As per hospital policy, the reacting to and responding to:
• Kelsius Temperature Monitoring
• Intruder / Panic Alarms
• Fire Alarms
• Cardiac Arrest system – while covering the reception desk
• Internal BMS system and escalation

• Conference room set up and reset for internal and external events. Monitoring and maintaining conference room temperature, lighting etc.
• Monitoring and maintaining a clean and welcoming environment to our patrons. Main reception monitored with any issues escalated to relevant departments, housekeeping, engineering, FOH lead etc.
• External monitoring in particular adverse weather conditions, umbrella bags adequately stocked. Any external elements/issues communicated to relevant parties.
• Waste management in line with hospital policy. General/recycling and clinical waste removal from hospital and consultant areas. Forklift and procedural training to be provided
• Monitoring and emptying the Linen Chute

• Frequent and high visibility presence internally and externally.
• Partaking in H&S, Fire and general audits as required.
• Assists FOH Lead / Engineering team with Alarm testing

• Accompany the nuclear medicine deliveries on Saturday mornings.
• Dealing with Materials Management/Theatre/Catering departmental deliveries (out of hours).
• Help with delivery or post & goods during busy periods e.g. Christmas time

• Daily Logs completed and issues escalated.
• Internal communication and reporting mechanisms adhered to.
• Monitor CCTV images. Reporting and escalating issues or CCTV requests as per the GDPR policy.

• Removing non-staff from parking in all areas of the campus other than the public car park.
• Ensuring a safe, clean and accessible environment for our patrons.
• Traffic Management throughout

• Salt the hospital grounds, parking areas and pathways during frosty weather. (External company in place to complete this.
• Conduct checks during adverse weather to ensure a safe environment after the external contractors have completed their duties.)
• Communicating with relevant parties any issues such as lighting, signage, damage etc.

• Take all the necessary steps to ensure the maximum security and safety of the working area, staff and visitors within it and all equipment and supplies contained therein
• Identify hazards, assess risks and report same as per hospital policy to relevant personnel, and in accordance with individual responsibilities under all Health and Safety legislation and regulation
• Be familiar and comply with manual handling & lifting techniques and provide support where required

• Excellent written and oral communication skills.
• Proactive approach to problem solving.
• Ability to use own initiative but operate well within a team.
• Problem solving
• A flexible approach to performance of duties
• Ability to work and communicate with internal and external patients and stakeholders in a polite, courteous and co-operative manner.

• Competitive salary
• An Education Support Programme
• Development opportunities
• Opportunities for career progression
• Access to a Pension Scheme
• Subsidised Restaurant
• Free staff car parking
• Employee Assistance Programme
• Life Assurance

Blackrock Health