Sector Cleaning Manager - Healthcare

• Ensure all cleaning standards, as defined in the agreement between the hospital and Bidvest Noonan Services, are met consistently
• Ensure compliance with HIQA standards
• Participate in Environmental Management Audits with Hospital Ward/Department Managers if required
• Complete monthly audits of areas as directed by Contract Manager
• Ensure implementation of corrective action including re-audit
• Improve standards, which may have failed in previous audits
• Meet and liaise with the Hospital Ward/Department Managers, either on a scheduled basis or as required
• Participate in and make recommendations to hospital working groups as required
• Proactively solicit feedback from customers in respect of hygiene and cleaning standards

• Complete the staff rosters, in accordance with the budget
• Proactively manage the performance of staff within the contract in accordance with company Policy and Procedures
• Ensure that staff records are maintained correctly
• Handle Disciplinary, Grievances and conduct performance reviews with staff
• Mentor and provide leadership and guidance to staff
• Complete staff attendance records, ensuring hours claimed accurately reflect hours worked
• Complete the training of new staff in accordance with BIC'S standard as required and keep training records
• Complete competency assessments on a quarterly basis with all staff and records are kept

• Manage the budget as agreed with the client on behalf of the company, i.e. staff, materials and equipment
• Put secure systems in place providing for appropriate storage of all equipment and materials

• Take responsibility for Health and Safety Procedures on site on behalf of the company
• Ensure compliance with company ISO quality systems and procedures
• Carry out Risk Assessments in accordance with above procedures
• Facilitate the appointment of Safety Representative(s) on site, within the staff compliment
• Allow the safety representatives carry out inspections as required within the working day
• Ensure that all safety data sheets are up to date and filed/displayed correctly
• Check that all equipment is appropriately labelled.
• Review requests for repairs and liaise with appropriate hospital personnel in respect of same
• Ensure hospital waste and linen are handled in accordance with hospital infection control policy

• Carry out all other reasonable requests as they arise from time to time
• Provide support to the Contracts Manager, in the development of a good working relationship and excellent standards of service delivery to the client on site.
• Compose and respond to email communication from company and client.
• Create and update SOP for cleaning tasks on site.
• Review and adapt site schedules to best meet the operational needs of the site.
• Represent the company in a professional manner at all times.
• Attend training programmes and meetings as arranged from time to time
• Ensure all company information is kept secure and treated confidentially
• Observe all Hospital Policies & Procedures
• Liaise with Company Divisions, i.e. Industrial Division, as required in respect of special requests. To ensure additional work is carried out in a professional manner and in accordance with client expectation

Robinson Services