Head of Quality and Safety (Mental Health Services)

• Work collaboratively with the Senior Management Team (SMT), and advise colleagues on matters relating to legislation, regulations, standards, national policy, and, indeed, our internal risk management policies and procedures.
• Responsible for the fulfilment of department activities and day-to-day management of the associated resources, managing the performance of each member of your team, and ensuring the fulfilment of departmental objectives.
• The Head of Quality and Safety is a Senior Management Team role and therefore is expected to analyse the performance of the service to consider regulatory compliance, quality, and safety continuous improvement in the short, medium, and long-term interests of the service. Therefore, the post holder is responsible for making recommendations to the Director of Regulation, Quality and Safety and developing associated service improvement plans.
• Reporting to the Senior Management Team weekly or as necessary. They must ensure accurate communication, provide related assurances, and prompt appropriate corrective actions when needed.
• Responsible for gathering all data which informs reporting to the Clinical Governance Committee monthly or as necessary. They must ensure accurate communication, provide related assurances, and prompt appropriate corrective actions when needed.
• Maintaining accurate, up-to-date legislation and associated regulations, standards, and national policy register.
• Maintaining accurate, up-to-date risk registers (risk assessments, emergency response plans) for all departments and services.
• Managing budgets, ensuring all team members under their direct management always perform their duties to the highest standards possible, and overseeing performance management practices within the department.

• Risk Management or Quality in Healthcare at NFQ level 7 (or higher) or a relevant professional qualification in a health-related area.
• Management qualification or equivalent level of skill acquired through experience.

• Knowledge and experience in assisting the development and monitoring of care pathways.
• Knowledge and understanding of regulation requirements related to the MHC and HSA compliance and an understanding of managing inspections and associated improvement activities.

• 3 years of experience in a similar role.
• Strong experience within professional or regulatory environment operating at a middle to senior management level.
• Strong internal compliance, risk management and internal audits and governance experience.

• Strong analytical skills; dynamic interpersonal, communication and relationship management skills.
• Strong problem-solving skills and judgment making critical decisions and recommendations.
• Capable of working within a fast-paced and flexible team.
• Good listener and open to learning from others.
• Excellent organisational skills; self-motivated; self-starter.
• Excellent verbal and written communication and IT skills.
• Dedicated, reliable and a flexible approach to work.
• Full clean driver's licence.

• Company Pension
• Continuous Professional Development
• Fantastic development & career opportunities
• Life Assurance/Death-in-Service
• Paid Maternity/Paternity Leave
• Education Assistance
• Employee Assistance Programme (EAP)
• Bike to work Scheme.
• Refer/Retain a friend bonus.
• Discounts with Retailers - Nationwide

Nua Healthcare