Quality Assurance Supervisor

• Assisting with the management of the day-to-day activities within the Quality Assurance Team
• Ensure compliance with food safety and legal requirements.
• Assisting in the management and implementation of site and customer certifications i.e. ISO14001, BRC Global Food Standard, Organic Standards, and Rainforest Alliance Standards.
• Responding to requests for technical information from internal and external customers.
• Providing support to the Quality Assurance Manager to ensure the Operations and QA team KPI’s are achieved.
• Providing support with all site certification and customer audits and leading unannounced site audits in the absence of the Quality Assurance Manager
• Ensuring all products are produced to the required specification and that all processes are conducted in line with both good manufacturing practices by conducting regular GMP audits.
• Managing the calibration schedule of key equipment on site.
• Supporting the review and approval of all new product introductions to the business including new supplier assessment and approval.
• Maintaining and up-dating specifications for production and customer online specification systems as required.
• Assisting with production trials for new products or packaging materials.
• Conducting internal audits of the Quality & Environmental Management systems and ensuring all necessary corrective and preventative actions are implemented.
• Managing customer complaints, completing investigations, and implementing corrective/ preventative action.
• Recording issues concerning non-conforming product and processes and implementation of corrective/ preventative action.
• Conducting traceability audits to schedule and as part of onsite audits.
• Managing supplier non-compliance including sending corrective action requests and ensuring corrective/ preventative action is implemented.
• Preparation of the Repak packaging fee report on a bi-annual basis
• Providing support to the Quality Assurance Manager in managing and implementing the Pest Management Programme.

• Diploma / Degree level qualification – Food Service / Food Technology or equivalent
• Minimum two years’ experience in a food manufacturing environment
• Clear Communicator
• Attention to detail
• Problem solving / questioning nature
• Technical aptitude
• Strong interpersonal skills

• Ability to work on own initiative
• Dedicated to driving improvement and raising standards
• Focused
• Meet deadlines
• Energetic and enthusiastic
• Strong personal credibility
• Team player

Quorum Search Partners