Select Position - Southside Dublin
The succesful candidate will have responsibility for; Full management of all staff performance activities including performance reviews, disciplinary actions, call monitoring and feedback for each mortgage collections agent. Manage the call listening & case review process on beha...
Homeloans Collections Executive
Select Position - Dublin
Contacting arrears customers directly to make arrangements to recover the arrears Underwriting requests for restructuring of customers’ loans within company policy and the appropriate regulatory requirements Ensuring that policies and procedures within the Unit fully reflect perm...
Mortgage Credit Controller with QFA
Select Position - Southside Dublin
Requirements: • Have at least 3 years experience in a Credit Management or Credit control role. • Possess sound business acumen and judgement in dealing with stressed situations. • Strong team player with excellent communication skills. • Results driven individual with proven tra...
Select Position - Southside Dublin
Essential Duties Please see a detailed description of the role below: Create and implement communications campaigns that effectively stimulate customer engagement in-line with business objectives. Support the marketing manager in the ongoing review and improvement process for all...
Select Position - Dublin
Create and implement communications campaigns that effectively stimulate customer engagement in-line with business objectives. Support the marketing manager in the ongoing review and improvement process for all customer communications. Develop and produce all supporting marketing...
Select Position - Northside Dublin
Contacting arrears customers directly to make arrangements to recover the arrears Underwriting requests for restructuring of customers’ loans within company policy and the appropriate regulatory requirements Ensuring that policies and procedures within the Unit fully reflect perm...
Select Position - Northside Dublin
Essential Duties The succesful candidate will have responsibility for; Full management of all staff performance activities including performance reviews, disciplinary actions, call monitoring and feedback for each mortgage collections agent. Manage the call listening & case revie...
Customer Services Executive with QFA
Select Position - Northside Dublin
To deliver the best possible service to our existing customers, adhering to relevant customer legislation in a courteous, sensitive and timely manner. To deal with complaints/incidents promptly and in an objective and courteous manner. To ensure Social Welfare Forms are processed...
Customer Services Officer with QFA or APA
Select Position - Southside Dublin
Deliver the best possible service to our existing customers, adhering to relevant customer legislation in a courteous, sensitive and timely manner. Deal with complaints/incidents promptly and in an objective and courteous manner. Ensure Social Welfare Forms are processed within 1...
Retail Deposits Customer Services Officer
Select Position - Ireland
To provide high quality telephony and face-to-face customer centric service to direct retail deposit customers and intermediaries. To handle administration and liaise with customer services in activating new account captures To provide a comprehensive and professional selling, ad...