
Business Systems Analyst - Dublin
- Dublin
- Permanent
- Full-time
- Identify and deliver Business Solutions and requirements in line with the business demands through continuous improvement. Ensure the solutions are practical, achievable, cost effective and meet company objectives.
- Collaborate with stakeholders to elicit, document, and prioritise business requirements for system enhancements and new projects.
- Analyse existing business processes to identify opportunities for improvement, automation, and optimization.
- Design and document system requirements, including data models, user interfaces, workflows, and integration points.
- Create and maintain comprehensive documentation, including user manuals, system specifications, and process flowcharts.
- Coordinate and support the implementation of new systems and software, including data migration and user training.
- Provide a key link between the business and IS for change implementation, ensuring effective communication within the business are followed.
- Provide ongoing support to business users, troubleshoot system issues, and implement enhancements as needed.
- Manage relationships with software vendors, including contract negotiation, service level agreements (SLAs), and performance monitoring.
- Analyse data to extract meaningful insights and provide recommendations for data-driven decision-making.
- Working on the automation and integration of existing and new systems
- Providing regular progress reports to management.
- Delivering weekly RAG status updates to management.
- Provision of expert guidance and support to the business, including training delivery
- Computer Science Degree
- A minimum of 3 years’ experience in a similar role
- Familiarity with the full project lifecycle
- Strong business analyst skills to accurately determine business requirement
- Extensive experience of systems analysis and implementation of software systems
- Naturally analytical approach to work and systematic approach to problem-solving
- A methodical approach and attention to detail to ensure the development and implementation of effective solutions
- Ability to work collaboratively in a team environment and manage multiple tasks simultaneously
- Effective communication skills to present complex information in a clear and concise manner.
- Good interpersonal and client/stakeholder-handling skills, with the ability to manage expectations and explain technical detail.
- Experience of using Business Intelligence, ERP and CRM applications
- The jobholder must have the flexibility and ability to travel freely within the EU and between EU & UK.