Payment & Operations Officer

Solance

Dublin
Permanent
Full-time

16 days ago
Apply easily

Solance is the new tier in banking. We are a trusting financial partner, specialised in servicing clients with complex corporate structures and offer tailored financial services for exceptional clients. Think Credit Suisse’s service DNA spliced with Revolut’s tech genius; Solance is that hybrid, engineered for the best experience you’ve ever had with finance.With our EMI license application in progress and our launch set for early 2026, we’re building a bright, ambitious team to shape Solance from the ground up. A team that’s ready to rethink the rules, simplify the complex and bring energy, clarity and care to every client interaction.If you want to be part of an ambitious journey where your decisions matter and your career can accelerate fast, you’ll fit right in.The RoleAs our Payments and Operations Officer, you’ll be the beating heart of our operations, ensuring every transaction runs smoothly and compliant, every process is sharp, and regulatory reporting is handled with precision.You’ll combine deep payments expertise with creative problem-solving and the drive to make Solance a payments leader from day one. The perfect candidate has significant experience in payments, transaction monitoring, operational regulatory reporting and customer support, ideally within an EMI or a bank.In a startup like ours, you’ll be hands-on, jumping into whatever operational challenges arise, whether that’s troubleshooting a SWIFT delay, helping launch a new product, shaping how payments are routed or supporting compliance on transaction reviews. You’ll be the person everyone turns to when we want payments done right, fast, and friction-free.RequirementsResponsibilitiesPayments Support

Effectively manage daily payment operations to ensure accuracy, speed, and compliance.

Identify and intervene proactively to resolve payment issues before they become a client facing or business issue.

Leverage your existing network of contacts in correspondent banks, card issuers, FX brokers, and payment network providers to bring best of industry practices and thinking to how Solance payments team operates.

Collaborate with our product and tech teams to help design and launch new payment products for our B2B clients.

Contribute insights into B2B payment market trends, risks, issues and opportunities.

Operations Support

Lead continuous improvement initiatives across operations to improve Solance’s ability to detect and resolve operational issues and optimise payment costs, execution times and resilience.

Create and refine standard operational procedures for payment and other operational workflows.

Jump in to support any operational task as needed. We’re a small team and no one says, 'that’s not my job.'

Regulatory Compliance Support

Oversight of third-party vendors and critical outsourcing service providers.

Ensure operational readiness & resilience, in line with regulatory expectations, including compliance with DORA.

Help to create an appropriate level of monitoring, alerting and reporting to comply with legal and regulatory requirements.

Strong knowledge and practical experience in AML, operational regulatory compliance, and internal control frameworks.

Proven ability to support AML/CTF and transaction monitoring processes in the first line of defence in close collaboration with the Risk and Compliance function.

Requirements

Experience: 5+ years in payments and operations, preferably with an EMI, bank, or regulated payments business.

Network: Well-connected in the payments and banking industry.

Industry knowledge: Strong understanding of payment networks, FX settlements, correspondent banking, cars and emerging payment methods.

Problem-solving: Able to troubleshoot payment issues and see them through to resolution.

Startup mindset: Hands-on, adaptable, and ready to take on any task to help the team succeed.

Your approach to issues is positive, approachable and a ‘getting things done’ frame of mind.

Regulatory Compliance awareness: practical experience in AML, transaction monitoring, and the operational responsibilities of regulated payment institutions.

Experience in outsourcing & third-party management, operational resilience and DORA compliance.

BenefitsWhat we offer

A rare chance to make foundational contributions to a newly authorised EMI starting from the ground up.

Direct impact, your ideas will shape our payment operations, product roadmap and client experience.

Opportunity to grow your expertise and influence as Solance grows.

A tight-knit, ambitious, and supportive team that values energy, humour, and collaboration.

Competitive salary, benefits, and potential for equity participation.

This is an hybrid role working from our Dublin city centre office. We believe the best ideas happen when people are in the same room, solving problems together, sharing knowledge, and moving fast to deliver results.If you’re passionate about building and optimising payment operations, driving efficiency across multiple rails, and creating solutions that make complex transactions feel effortless, we’d love to meet you.Let’s set a new standard for how money moves.

Solance