Credit Control - East Cork

• Collection of overdue receivables through coordination with sales personnel and direct communication with customers, both business and domestic.
• Proactively communicate with customers to improve cash collection.
• Maintain detailed records of collection activities, including logging ongoing account/customer issues and working towards resolutions.
• Provide accurate advice on accounts queries and support with audit queries.
• Liaise with internal stakeholders to review credit control strategies and performance.
• Manage debtor accounts, optimising cash flow and minimising commercial risks.
• Build and maintain professional relationships with customers, understanding their needs and facilitating timely payments.
• Drive continuous improvement in cash collection levels through strategic initiatives and process enhancements.

• Proven experience in credit control or a similar role 3 years minimum experience
• Strong understanding of financial principles and credit management best practices.
• Excellent communication and negotiation skills, with the ability to engage effectively with customers and internal stakeholders.
• Proficiency in record-keeping and data analysis, with experience using accounting software and Microsoft Office Suite.
• Ability to prioritise tasks and manage multiple deadlines in a fast-paced environment.
• Commitment to accuracy, attention to detail, and maintaining confidentiality.
• Proactive problem-solving skills and a results-driven mindset.

Morgan McKinley