WEDDING MANAGER

• Fully manage and be responsible for the wedding market at the hotel.
• Solicit, service and complete organization of wedding events from enquiry through to the day, with great attention to detail and the couple’s full satisfaction.
• With the assistance of the Sales & Events Coordinator ensure all communication with clients is effective and timely (i.e., response to enquiry, proposals, contracts, BEO’s, deposit collections, thank you’s etc.).
• Work closely with operational teams including the Banquets Manager to ensure all wedding events are immaculate.
• Evaluate the quality of incoming leads and their profitability to the hotel, achieving all established revenue goals.
• Work closely with the ADOSM and Revenue Manager to ensure all wedding accommodation group revenue is maximized and managed accordingly.
• With the assistance of the Marketing Executive, manage and develop communications for wedding business through marketing & PR tools (i.e., potential awards, promotion online sites, potential advertorials, bloggers and editorial)
• Be an ambassador for the wedding market, ensuring the hotel and team are abreast of industry trends and client needs.
• Conduct regular wedding competitor site visits, and research to ensure we are ahead of competition.
• Continuous training and mentoring the Sales & Events Coordinator in all phases of the wedding show rounds, booking, negation, organization and management cycle.
• Work with Executive Chef and Food and Beverage Manager to ‘cost out’ menus and events.
• Complete all required reports as required from sales systems in use at the hotel.
• Attend departmental and hotel meetings as required.
• Any additional duties as requested by the ADOSM or senior management at the hotel.

• The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
• Experience in the wedding event market essential
• Thorough knowledge of sales processes and ability to work this process to assist achieving annual sales goals.
• Ability to work with computer programs, i.e., Windows, Microsoft Office and Catering Sales Program.
• Ability to communicate in English, both orally and written, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to collect accurate information and to resolve problems.
• Excellent attention to detail
• Individuality, creativity and a flair for exciting new ideas along with outgoing and friendly personality
• Ability to adapt to change, work well under pressure and deal with stressful situations during busy periods.
• Ability to work a flexible schedule.
• Always have a professional image in line with the Hotel standards
• Be committed to the team and the Hotel industry

• Any combination of education, training or experience that provides the required knowledge, skills and abilities.
• Position requires previous sales and customer service experience and a minimum of two years of experience in wedding & events management

• Diploma / Third level education in related field (Sales / Hotel Operations) preferred.

• This is a full-time position.
• Permanent role
• Free Car Parking
• 5* Property
• One of Donegal’s finest hotels.
• Award Winning Property

3D Personnel