Office Administrator Assistant - WPEP Scheme - Tipperary Education and Training Board

Tipperary Education and Training Board

Clonmel, Co Tipperary
Permanent
Full-time

1 hour ago

This Work Placement Experience Programme provides Participants with an opportunity to gain meaningful work experience, learning and training while on the programme. This programme is for jobseekers who are in receipt of qualifying social welfare payments and those transferring from a social welfare scheme or an ETB Training Allowance. Your eligibility for this programme will be verified by the Department as part of the application process. Role Description Participants will receive excellent on the job training and be supported by a mentor. This busy office environment generates good work ethics and helps strengthen the participant's personal and interpersonal skills. This also helps build confidence and self-esteem. A training program will be devised to enhance the participants existing skills and knowledge relevant to the industry as well as identifying areas of growth and development with new skills. The successful participant will be given an opportunity to gain experience in the following areas: · Administrative duties in collaboration with colleagues at Further Education and Training (FET) Development, Support and Quality (DSQ) Department, Tipperary ETB, Western Road, Clonmel, Co. Tipperary. · Collaborating with students, staff and external stakeholders to ensure smooth operations. · Handling of phone calls, messages, emails, appointments, meetings and maintaining organised and up to date records. · Scheduling meetings, preparing agendas, taking minutes and setting up meeting rooms · Use of social media platforms for information sharing, digital marketing and promotional activities. · Efficiently use a range of Microsoft Office packages (Word, Excel, PowerPoint, Outlook). · Assisting in management of office supplies and equipment and reception duties, when required. · Managing sensitive and confidential data and maintaining a high degree of confidentiality in all aspects of work.Role Description This is a training and work experience opportunity. No prior experience is necessary. Accredited and/or sector recognised training will be provided to support the placement. Participants are eligible to participate in the WPEP QQI Work Experience Module which was development by the Education and Training Boards in collaboration with the Department of Social Protection. The optional module will fulfil your accredited training requirements for the WPEP. Informal Training On successful completion of the WPEP, it is expected that the candidate will have acquired the following skills through informal training: · Organisational skills to manage multiple tasks efficiently and keep the office running smoothly. · Attention to detail in handling documents, data entry, and other clerical tasks. · Effective time management for prioritisation and scheduling to meet deadlines. · Ability to interact professionally with students, staff, and external stakeholders. · Providing excellent customer service and assistance to students and staff. · Adaptability to handle various tasks and changing priorities. · Team collaboration to work effectively within a team to achieve common goals. · Accurate and efficient data entry into systems. · Efficiently managing and responding to emails. Formal Training · Formal training will be discussed with the candidate depending on their prior skills and experience and formal training can be done through the wide range of courses through the ETB. · Microsoft Office packages (Word, Excel, PowerPoint, Outlook). · WPEP QQI · Rules around GDPR and Personal Data Management

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