Customer Care Administrator

Keelings View all jobs

  • Dublin
  • Contract
  • Full-time
  • 28 days ago
About KeelingsKeelings is a 100% Irish-owned family business passionate about fresh produce. Operating across Ireland, the UK, and Europe, we grow, source, and supply top-quality fruit and vegetables. Our success is built on innovation, sustainability, and strong partnerships — powered by our dedicated people.Role OverviewWe are hiring for a Customer Care Administrator to join our team on site in St. Margarets. As a Customer Care Administrator, you will be responsible for receiving incoming orders from external sources and ensuring the orders are processed and dispatched in a timely fashion.This is a 12 month fixed term contract.Key Responsibilities· Receiving incoming calls and emails from customers & relevant processing· Ensuring that orders are accurate and communicated effectively to the relevant department· Ensuring deadlines of order processing are met· Printing of invoices· Reporting· Document Management· General administration duties· General ad hoc dutiesWhat You’ll Need· Administration experience· Excellent communication skills· Excellent customer service skills & interaction· Planning & Organisation· Team work· Ability to work on own initiative· Time Management· IT Skills· Must adhere to health and safety· Excellent attention to detail and accuracy.· Previous experience in a similar role is an advantage· Flexibility in working hours. · Good keyboard skills.Education & Qualifications:· Leaving Cert or equivalentBenefits:· Staff discount at Keelings Farm Shop and subsidized canteen· Free On-site parking with access to electric chargers· Wellness Initiatives such as wellness weekKeelings ValuesPeople MatterTeamworkIntegrityPassion for AchievementInclusion & Diversity StatementIn Keelings we value all perspectives and knowledge that our colleagues bring to our business. We are committed to forming a diverse and inclusive team where all can share their unique experiences and perspectives. We welcome applications from all cultures and backgrounds and are dedicated to forming an environment of inclusiveness and diversity where all can thoroughly feel a sense of belonging.Reasonable Accommodation StatementIf you require reasonable accommodation during the recruitment process, please let us know atRecruitment Process1. CV Submission & email acknowledgment of receipt2. Phone Screening3. 1st Interview4. 2nd Interview5. Outcome & FeedbackKeelings Careers -Keelings Strategy & Values –

Keelings