Team Lead - Off The Bone
Great National South Court Hotel
- Limerick
- Permanent
- Full-time
- Ensure that our guests have an enjoyable guest experience when they visit us at Off the Bone Gastro pub.
- Ensure that Service Standards are implemented on a day to day basis.
- Be fully aware of what is happening in the operation in terms of bookings, events and special promotions.
- Motivate, organise and delegate duties to the team each evening.
- Greet, welcome and seat guests
- Maintain a visible presence in the room
- Deal with complaints in a professional and prompt manner.
- 2+ years experience in a food and beverage establishment is required. Team Lead experience desirable, but not necessary.
- A positive attitude with a passion for the hospitality industry.
- Excellent interpersonal and communication skills.
- Team player with the ability to multi task and a fine eye for detail.
- An authentic people person who can deliver exceptional customer service with confidence and professionalism.
- Ability to take the initiative and demonstrate working independently while handling multiple responsibilities and following up on queries and inquiries as part of a daily routine.
- Level headed with strong problem-solving skills and a natural ability to think creatively and find innovative solutions to problems.
- Fluent English.
- Have full permission or hold a valid visa to work in the EU.
- Company funded educational programmes
- Opportunity for internal career growth, progression & promotion
- Advanced online training programs through our e-learning personal development platform
- Access to GN Employee Assistance & Wellbeing Program
- Recruitment bonus through our GN refer a friend scheme
- Excellent Employee Recognition Programme
- Employee Social Events
- Industry leading complimentary meals on duty
- Attractive 20% Employee discount on bar & restaurant food
- Favourable Friends and Family discounted best available rates in our GN Hotels nationwide.
- Bike to work scheme
- Xmas savings club
- On site parking
- Uniform provided.