Patient Account Representative

  • Northside Dublin
  • Permanent
  • Full-time
  • 4 months ago
As a Patient Services Representative (PSR) you are a key member of a
cross-functional team united by their devotion to serve others. You
are the first point of contact for your patients, providers and
medical office staff via phone or online inquiries. Apply your
critical thinking to review claims, benefits, eligibility, perform
provider searches or handle any other health-related questions. And
because you sincerely care, proactively follow up with members to
ensure their needs are met.

Bring your invaluable customer service experience as a restaurant
server, retail salesperson, patient care coordinator or prior call
center representative and our best-in-class training program will
transform you into a healthcare warrior.
How can you make a lasting impact?

? Provide empathetic, individualized guidance through the cost and
complexity of healthcare

? Conduct thorough research on behalf of members to resolve
healthcare issues

? Proactively identify and escalate issues to appropriate team

? Execute exceptional customer service to all you come in contact
with including documentation using Quantum Health&#**Apply on the
website**;s systems and technologies

? Embrace change as opportunity and contribute to Quantum
Health&#**Apply on the website**;s growth projects
What do you need to succeed?

? Critical thinking, independent worker

? Thirst for continued education

? Computer proficiency including using MS Office, navigating
multiple programs simultaneously and accurate typing at speed

? High school diploma or equivalent, bachelor&#**Apply on the
website**;s degree a PLUS

Full-time position requires successful completion, via testing, of 6 -
7 weeks of training Monday - Friday from 9:**Apply on the website** AM
- 6:**Apply on the website** PM. Upon completion, assigned shifts will
be within **Apply on the website**:**Apply on the website** AM -
**Apply on the website**:**Apply on the website** PM, Monday - Friday
as business needs dictate
What&#**Apply on the website**;s in it for you?

? Paid-time-off, paid holidays and weekends free

? Comprehensive Medical/Dental/Vision insurance including domestic
partner benefits

? **Apply on the website**k with 4% match

? On-site fitness facility, ping pong table, serenity room massage

? Education reimbursement after a year of service

? Supportive Engagement Teams i.e. Women, LGBTQIA, etc.

Quantum Health nurtures an award-winning, highly-engaging culture that
supports each member as an individual, provides continuous development
opportunities and career growth. Our work is serious but our laid
back, fun environment fuels each of our 1 , **Apply on the website**+
employees to make lasting impact on our members and families&#**Apply
on the website**; lives.

We are the healthcare warriors for nearly **Apply on the website**
businesses and their employees providing comprehensive guidance as
they navigate their self-funded healthcare plans. Our work cuts costs,
maximizes the benefits portfolio and achieves the best employee
experience for each medical situation.

We need : English (Good)

Type: Permanent
Category: Others

Dublin Work