Senior Service Advisor

Red Chair Recruitment View all jobs

  • Killarney, Co Kerry
  • €40,000-45,000 per year
  • Permanent
  • Full-time
  • 2 months ago
  • Apply easily
We are presently recruiting for a senior Service Advisor for our clients, a main car dealer in County Cork. You will work in a very established team, be point of contact with customers and offer technical assistance and guiding customers through warranty or service processes and book vehicles in for service and repairs. This is a full-time position, based right on the Kerry / Cork border and within easy commute of.Responsibilities:
  • Control and manage the front service counter, greet customers.
  • Offer excellent customer service from checking in to return of their vehicles.
  • Be point of contact for customers booking vehicles for service work.
  • Resolve customer issues regarding vehicle problems and repair timeline.
  • Generate documentation relating to customer bookings.
  • Agree cost and timelines with the customer.
  • Hand over vehicle to the customer and explain any issues relating to the work/future work required.
  • Invoice and collect payment from customers for services completed.
  • Maintain customer records and enter data into computer database.
  • Maintain Accurate recording of stock into and out of system.
  • Supplying accurate and detailed parts quotations
  • Manage after sales administration, including processing of warranty claims when required.
Skills and qualifications:
  • 4+ years previous experience in a similar role
  • Possess strong organisational skills and an ability to structure workload efficiently.
  • A full and clean driving licence is required.
Salary is open to negotiation based on experience and open to negotiation and in the region of €40 – €45,000. For further information, please email me directly at

Red Chair Recruitment