Sevice Technician- Valves
- Cork
- Permanent
- Full-time
- Provide technical support and troubleshooting support for products
- On-site maintenance and repairs of valves and automation components.
- On-Site Training/Supervision of customer maintenance teams where requested
- Prepare and maintain detailed service reports and documentation.
- Manage customer complaints and resolutions
- Support the sales team to understand customer requirements, provide technical solutions, technical presentations and wherever technical support may be required.
- Deliver training sessions and technical presentations to customers and internal teams.
- Stay updated with the latest industry trends and product developments.
- Proven experience in a technical service or engineering role, preferably in the valves or automation industry would be beneficial but not essential
- Ability to work independently as well as within a team.
- Have an aptitude for problem solving and finding technical solutions.
- Excellent communication and interpersonal skills.
- Must be flexible and available to travel for on-site support and training sessions in Ireland and abroad. (Potentially Approx 30% of working days for travel abroad)
- Proficiency in using technical documentation and service tools.
- Experience of working with CRM or other reporting systems would be beneficial
- The role will require excellent admin skills and excellent in the use of MS Word, Excel, Powerpoint etc.
- Experience in presenting in front of customers is important.
- Full Clean Driver's License / Valid/in date Passport will be required