Italian Operations Administrator - Cork

Cpl Group

Cork
Permanent
Full-time

1 month ago

The roleIn this role you will act as a primary contact for customers, processing daily orders and taking the full responsibility for the customer experience by managing the end-to-end order process. This role will give you constant challenges and scope to learn in an open, friendly, and multi- cultural environment with a great team spirit. It's an opportunity to join a company that values employees with a strong focus on continuous improvement and personal development.Responsibilities

Perform order evaluation, entry and management (Order Management & Service Contract) in CRM and ERP.
Responsible for acknowledging customers with order receipts and scheduled ship dates.
Interface with Tier 2 support team for resolution with other departments or groups in the organization to meet customer needs
Clear understanding of customer contracts and quotes related to terms, special instructions, revenue recognition for processing of orders.

Personal and Professional Requirements

Fluent in Italian, and advanced English
Proficient PC user with knowledge of MS office tools
Experienced in order entry, back office support environment, Order Management or Sales Ops background

Salary: Competitive salary + health care, pension, wellness program etcContract: Permanent Contract, Full-timeWorking hours: Monday to Friday, regular office hoursLocation: Cork*Current working policy is hybrid model - 2 days per week from the office.If you are interested in this position, please apply below or email your CV to#LI-VR1

Cpl Group

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