Training and Administration Coordinator
Jones Lang LaSalle View all jobs
- Dublin
- Permanent
- Full-time
- Provide comprehensive administrative support to the onsite Facilities Management team
- Maintain and organize JLL central files, information, data, reports, and documentation
- Use and maintain online task systems, ensuring accurate data entry and system administration
- Support facilities management team in scheduling and covering key roles
- Assist in financial processes to ensure timely and accurate completion of all financial management requirements
- Schedule and deliver training on client site-specific procedures, preparing materials and equipment as needed
- Create, adjust, and delete training specifications and curriculum
- Manage SMS training system including adding, deleting, scheduling, and completing trainings with JLL site team
- Complete on-the-job training with staff members and maintain training trackers
- Coordinate with supervisors across all areas to complete scheduled trainings and anticipate future requirements
- Support maintenance of health and safety log books and documentation
- Maintain full working knowledge of cleaning equipment, materials, and agents; report faulty equipment immediately
- Follow emergency prevention and operational controls, coordinating daily and weekly schedules
- Follow established escalation and incident reporting procedures
- Maintain comprehensive knowledge of all JLL operational areas
- Assist in reviewing, maintaining, and building Standard Operating Procedure manuals
- Ensure compliance with all JLL policies, procedures, and standard practices
- Achieve Key Performance Indicators (KPI) and Service Level Agreement (SLA) targets
- Develop close working relationships with key client stakeholders, landlords, managing agents, and facility vendors
- Ensure prompt resolution of customer complaints, escalating to line management as required
- Provide monthly reporting including trackers, audits, inspections, and health and safety metrics
- Support audit completion and regular management reports
- Carry out other reasonable tasks as directed by management
- Excellent communication skills for interaction with all organizational levels and client colleagues
- Strong organizational skills to coordinate multiple tasks and duties effectively
I want to work for JLL.