Customer Advisor - Health Insurance
- Cork
- €28,500 per year
- Permanent
- Full-time
- Provide exceptional customer support, ensuring members feel valued and well-informed.
- Assist with policy management, including updates, renewals, and cancellations.
- Respond to member inquiries resolving issues with efficiency and care.
- Onboard new members, guiding them through their health insurance options and ensuring a smooth registration process.
- Proactively communicate changes to policies, benefits, or membership features.
- Collaborate with the team to identify opportunities for process improvements and enhanced customer satisfaction.
- Maintain accurate records and documentation for all customer interactions in line with company procedures.
- Competitive Salary: €28,500 per annum.
- Hybrid Working Model: Flexibility to work remotely and onsite in Little Island.
- Great Company Culture: Be part of a supportive and collaborative team with a stellar reputation.
- Bonus & Benefits: Bonus opportunities and broader benefits including healthcare & more
- Exceptional communication and interpersonal skills, with a strong focus on customer satisfaction.
- A customer-first mindset and a passion for helping others.
- Strong attention to detail and the ability to handle multiple tasks in a fast-paced environment.
- Comfort with technology and ability to learn new systems quickly.
- Previous customer service experience (ideally in a similar role) is a plus!