Quality Co-ordinator

WestRock View all jobs

  • Ireland
  • Permanent
  • Full-time
  • 8 hours ago
Description & RequirementsSmurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.Smurfit Westrock is a global leader in sustainable paper and packaging, operating in 40 countries with over 500 packaging converting operations and 59 paper mills. With the circular economy at the core of our business, we use renewable, recyclable and recycled materials to create sustainable packaging solutions. For home and beauty products, our paper-based consumer packaging solutions combine elevated form and reliable function to meet the needs of today's brands and shoppers. Our team of over 100,000 professionals drives operations across 40 countries on 6 continents and Smurfit Westrock are proud to be included on TIME Magazine's World's Best Companies 2025 list for the second year running.Our Consumer Packaging business in Europe supplies paper-based packaging, leaflets and labels for a wide variety of household names in industries such as food and beverage, healthcare, beauty and personal care, premium wines and spirits, and much, much more.With more than 5,500 colleagues across 10 countries and ~34 operating locations, Smurfit Westrock's European Consumer Packaging operation is ideally positioned to provide innovative, sustainable packaging solutions to customers across the globe.Our ValuesSafety, Loyalty, Integrity and Respect are the core values and foundations on which our organisation is built. Our values are who we are: People who value life above all else; People who do the right thing, always. People who show a deep respect for each other and all of our differences. We are a team of over 100,000 people that are united behind a shared commitment to create, protect and care - We are Smurfit Westrock.Job PurposeWorking within a fast-paced environment the job holder will work with the Quality Manager providing support to the Quality Assurance department on day-to-day tasks. Working with the Quality Manager, the job holder will administrate the Quality system in Q-Pulse and support as appropriate customer quality queries, as well as manage the internal communications to the Management team.Role Responsibilities
  • Creating and updating various reports - daily/weekly/monthly
  • Respond to customer day-to-day queries
  • Raising and reporting Internal and External Deviations in Q-Pulse
  • Supporting Customer audits as requested
  • Updating and administrating quality documents in Q-Pulse
  • Working with the Management Team and site stakeholders
  • Progress chasing - CAPA's, OFI's
  • Investigation of customer queries
  • Decisions on quality in absence of Quality Manager
  • Ensure audit actions are completed and uploaded to Q-Pulse
  • Actively attend Continuous Improvement meetings - produce presentation and minutes (Including 8D and ERR)
  • Manage the Internal CAPA system, communicate overdues to management team
Quality System
  • All functions are to be carried out in accordance with ISO 9001:2015 quality management standard requirements with reference to the sites Quality Policy, Policy Manual & relevant Works Instructions.
  • Work with Quality Manager to ensure that all aspects of PS9000 are integrated into the Quality system.
Knowledge, Skills, Experience
  • Ability to operate Microsoft Excel/Word (Creating graphs/WI/Process Maps)
  • Skilled in information handling, analysis, and presentation
  • Quality Conscious
  • Communication skills
Environmental, Health and SafetyIt is your responsibility to co-operate with Smurfit Westrock in relation to all health, safety and environmental topics. This includes working to the practices shown during training that will be provided to you and the company's health, safety and environmental policies. You will be expected to work in accordance with local site practices and not to interfere with or misuse anything that's been provided for your health, safety or welfare.Other RequirementsFlexible and adaptable to change and prepared to take on additional responsibilities with other duties as required to meet business needs. Successfully adapts to changing demands and conditions. Be able to be self-motivated, standards driven, with a keen eye for detail whilst being team focused and harnessing collaboration and co-operation of others.Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

WestRock