To provide essential administrative support to Threshold's frontline housing advice and advocacy services for those renting, experiencing tenancy problems and at risk of becoming homelessne Supporting Frontline Services Providing administrative support to frontline advice and Tenancy Protection Service staff in assisting with the setting up, maintaining and closing off of cases on our client database. Assist with any required paperwork and correspondence in relation to client cases. Ensure client files are accurate and up-to-date. Cover reception where required. Assist with the handling of post. Assist in the correct filing of documentation across the office and ensuring that paperwork is not left unattended Any other relevant tasks Policy, Legal, Communications and Research Assist with periodic surveys of clients for campaigning, research and legal purposes. Assist in the organising of and hosting of events such as annual report and other report launches Maintain and update relevant mailing lists Deal with enquiries by phone, email and other Any other relevant tasks Head Office including fundraising and HR To support the fundraising team through the processing of post and donations received in response to campaigns. Input donations to our donor database and update database where required. Provide administrative support to HR administrator. Share in the necessary administrative and domestic tasks (including updating information, filing, and compiling statistics) to assist head office support front line services.
This vacancy is suitable for Remote/Blended working