Customer Account Manager
Radius Limited
- Galway
- Permanent
- Full-time
- Develop and Drive Strategic Plans: Create and implement account management strategies to foster customer growth and profitability.
- Customer Representation: Serve as the primary representative for over 400 customers, ensuring their needs are met and exceeded.
- Enhance Customer Loyalty: Introduce and promote the full suite of Radius products to build strong, lasting customer relationships.
- Tailored Communication: Adapt communication and engagement methods to suit the unique needs of each customer.
- Collaborative Teamwork: Work collaboratively with the wider team to support the company's strategic goals and objectives.
- Portfolio Support: Provide exceptional support to other portfolios as needed, maintaining the same level of excellence.
- Account Management Experience: Previous experience in an account management or sales role.
- Exceptional Communication Skills: Ability to communicate effectively and build rapport with diverse customers.
- Strategic Thinking: Proven ability to think strategically and plan effectively.
- Negotiation Expertise: Strong negotiation skills to manage and enhance customer relationships.
- Technical Proficiency: Good knowledge of Microsoft Office Products.
- A friendly culture that mirrors our proposition to our customers.
- A fast-growing organisation that defines itself as being agile and innovative
- A drive for continuous improvement, which you will be empowered to get behind from day one.
- A commitment to building a working environment that values inclusivity, innovation, agility, and drive.