New Business Administrator- Finance Ireland Motor & Leasing
Finance Ireland
- Southside Dublin
- Permanent
- Full-time
- Managing incoming customer and dealer queries professionally
- Issuing customer documentation to dealers within agreed service levels and quality checking & matching the related invoices
- Reviewing all incoming documentation for pay out, ensuring documents comply with Anti Money Laundering Guidelines and other relevant regulation
- Liaising with the dealer or customer to resolve issues to avoid delaying pay out
- Actively supporting the wider FIML team
- Upholding of our high standards by ensuring you adhere to our policies and procedures
- You may be asked to take on other tasks as required
- A 3rd level qualification in Business or a related area is essential
- You must be willing to pursue further Institute of Bankers studies and obtain an APA in Loans & Regulations and commit to keeping up to date with CPD hours under the Central Bank’s Minimum Competency Code.
- Ideally you have previous administrative experience delivering customer service in an environment where pace, quality and attention to detail is important
- You will be provided with comprehensive on the job training
- A customer service mindset
- Strong interpersonal skills; equally comfortable communicating on the phone and via email
- Demonstrate administrative capabilities
- Detail, quality oriented and highly organised
- Computer literate, comfortable using software packages
- CF4-Arranging a financial service for a customer of the Regulated Financial Service Provider.
Department Motor Leasing
Job Type Full time
Contract Type Permanent
Salary DOE