Senior Administrator, Public Service, Wicklow
Accountancy Solutions View all jobs
- Wicklow
- Permanent
- Full-time
- Wicklow
- Contract
- Industry
- Reference: 24386YRy
- Ensure the efficient management and administration of area of responsibility.
- Ensure deadlines are met and that service levels are maintained.
- Ensure records are accurate, maintained confidentially and readily available to the appropriate authority.
- Ensure line management is kept informed of issues arising.
- Ensure that stakeholders are kept informed and that their views are communicated to management.
- Provide administrative support for meetings and attend as required.
- Manage calls & Complaints and passing onto relevant departments
- Maximise the use technology in ensuring that work is completed to a high standard.
- Promote and maintain a customer focused environment by ensuring service users / customers are treated with dignity and respect.
- Seek feedback from service users / customers and implement change to incorporate same, in agreement with Line Manager. coordinating and responding all briefings / PQ / Reps that are received into office
- Contribute to the development of policies and procedures and ensure consistent adherence to procedures and current standards within area of responsibility.
- Maintain own knowledge of relevant policies, procedures, guidelines and practices to perform the role effectively and to ensure standards are met by own team.