Assistant Food & Beverage Manager
- Dublin
- Permanent
- Full-time
- To assist the F&B Manager in establishing and implementing standards of performance within the Food & Beverage service areas of the hotel.
- To train, manage and motivate team leaders and staff and ensure they are constantly developed and challenged
- To be responsible for customer care in all food and beverage areas, dealing with all customer complaints/comments with appropriate follow up/investigation and passing on relevant information to Food & Beverage Manager
- To maintain the correct level of stock in each area at all times, ensuring correct documentation of all stock movement is completed accordingly and that all issues/transfers of stock are recorded.
- To enforce and comply with Rules of Operation for the hotel clock-in system, ensuring rosters and costings are accurate and all changes/anomalies are amended as soon as is practicable
- To work as part of the Management Team, being aware of colleagues and their needs, and being flexible at all times
- To carry out effective recruitment of employees, ensuring the right people with the right skills, are in the right place at the right time.
- To create an environment which promotes employee morale and encourages the Team to have pride and commitment in their area of work.
- To work with the Hotel Human Resources Manager to develop an effective training plan for the Department.
- To have pride and commitment in your area of work.
- To attend training sessions as required.
- To attend appraisal / assessments as required and to work with the Food & Beverage Manager in carrying out those for all staff in your areas.
- To attend Hotel and Departmental Meetings as required, ensuring effective communication at all levels.
- To maintain all company policies and procedures.
- To comply with statutory and legal requirements for Health & Safety, Fire, Hygiene, Licensing and Employment ensuring that members of the Team are trained
- To achieve the agreed budget for the bars, ensuring that all costs and expenditure are controlled at all levels, and to set up purchasing specifications as and when required.
- To maintain the correct level of stock in each bar area at all times, ensuring correct documentation of all stock movement is completed accordingly and that all issues/transfers of stock are recorded.
- Management of all Beverage Department employees, ensuring that the beverage areas have safe working practices and procedures in operation and that these procedures are adhered to at all times
- Responsible for ensuring that cash procedures are followed in relation to the following:
- Ensure that the bar and till floats are counted and recorded properly at the end of each shift
- Ensure that all movement of monies from floats are counted and recorded correctly
- Reconciliation of all beverage revenue, completion of lodgements, documentation of shortages and discrepancies as well as the investigation and follow up of same
- Ensure that all credit card and cheques are dealt with in accordance with hotel policy
- Ensure that all procedures in relation to all safes are fully adhered to
- To develop good relations with beverage companies and representatives and order stock supplies when necessary
- To assist in the compilation of a weekly roster for the F&B areas of the hotel, ensuring sufficient notice is given to employees as per the Quality Employer Programme, and paying specific attention to revenue forecasts and labour budgetary guidelines