Technology Service Delivery Manager
Allcare Pharmacy
- Ireland
- Permanent
- Full-time
- Support the implementation of the division's IT strategy as directed by the Division Technology Lead.
- Manage Technology projects from initiation to completion, ensuring adherence to timelines and budgets.
- Develop and monitor KPIs to measure IT Vendors performance and identify areas for improvement.
- Provide guidance to local IT Managers and MSP’s.
- Collaborate with key stakeholders to align IT initiatives with business objectives.
- Identify and prioritise technology projects to enhance operational efficiency and foster innovation.
- Manage technology budgets effectively, seeking opportunities for optimisation.
- Ensure adherence to IT security policies and information governance standards.
- Oversee vendors and outsourced partners, evaluating their performance, recommending specific performance improvement initiatives
- Manage the design, implementation, and maintenance of technology infrastructure.
- Research and recommend system solutions based on business needs and cost-effectiveness.
- Stay updated with industry trends and emerging technologies.
- Provide regular updates to the division leadership team