Accommodation Supervisor
The Ravenport Resort
- Wexford
- Permanent
- Full-time
- This is a hands-on role which will require you to deliver the highest standard of cleanliness throughout the hotel.
- Deliver guest service in the Accommodation and Public Area’s Department, ensuring the agreed standards are achieved at all times.
- Knowledge of a computerised front office systems is required, ideally HotSoft.
- Assign and inspect rooms to the agreed standards.
- Identify and support training needs.
- Ensure that you have an in-depth knowledge of your department product, in addition to being aware of the total hotel facilities.
- To both lead and work as part of the team and manage staff performance issues in compliance with company policies and procedures.
- To be knowledgeable of cleaning products and ensure team members are trained on same.
- To attend training sessions and hotel and departmental meetings as required, ensuring effective communication at all levels.
- To comply with statutory and legal requirements for Health and Safety, Fire, Hygiene, Licensing and Employment.
- To report and/or take appropriate action on all maintenance issues as they arise.
- To report accidents/incident.
- To comply with agreed environmental practices, throughout the Hotel.
- Hotel B&B discounts across the group.
- 20% discount on bar & restaurant food in a sister property.
- 10% discount on food for family occasions (groups of 20 or more).
- Comp golf available on Druids Heath to all Neville Hotel Team Members (T’s & C’s apply)
- Promotion of bike to work scheme and other commuting to work incentives.
- Meals during shifts.
- Free onsite tea/coffee.
- Opportunities for career progression.
- Employee of the Month and Employee of the Year.
- Employee referral bonus (T&C’s applies).
- If a Team Member books an overnight stay in any Neville Hotel, the company will provide the 2nd night free for any booking of two nights or more (T&C’s applies).
- The chance for further career development and training opportunity.