Administrator

Dundalk, Co Louth
Permanent
Full-time

4 hours ago

Our client is a well-established provider of customer experience research, mystery shopping and training solutions operating across the UK and Ireland.With over three decades of industry experience, they partner with leading brands in sectors including retail, hospitality, aviation and financial services, delivering actionable insights that drive performance and improve customer outcomes.Due to continued growth, they are investing in their quality function to further enhance the consistency and reliability of client deliverables.Key Skills & Experience

Excellent written English with strong grammar and proofreading ability
Exceptional attention to detail and accuracy
Strong organisational skills with the ability to manage multiple tasks
Effective written and verbal communication skills
Comfortable working with structured systems, templates, and processes
Ability to follow detailed guidelines consistently

Desirable (but not essential):

Previous experience in administration, proofreading or similar roles
Exposure to research, reporting, or compliance-driven environments
Familiarity with mystery shopping or audit-based work

Personal Attributes

Methodical and process-driven
Highly detail-oriented with a strong quality focus
Reliable and accountable
Proactive in identifying and resolving issues
Able to work both independently and collaboratively

What's on Offer

Competitive entry-level salary with performance review
Flexible working hours within a structured framework
Hybrid working model (role dependent)
22 days annual leave (including Christmas closure)
Pension contribution and performance-related bonus
Supportive, structured working environment
Opportunities for professional development across diverse client projects

Morgan McKinley

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