Warehouse Operations Manager

Morgan McKinley View all jobs

  • Dublin
  • Permanent
  • Full-time
  • 9 days ago
Morgan McKinley is proud to partner with a key client in the search for an experienced Warehouse Operations Manager to lead a high-volume, fast-paced logistics operation. This is a critical leadership role, requiring a proven operator with experience managing a large-scale distribution centre, driving operational excellence, and leading high-performing teams.Role OverviewThe Warehouse Operations Manager will hold full responsibility for the leadership, performance, and continuous improvement of a major distribution facility. The successful candidate will ensure safe, efficient, and cost-effective warehousing and distribution operations, while consistently delivering best-in-class service levels to support business growth.This role requires a strong leader with demonstrable experience overseeing complex, high-volume DC environments, with full accountability across operations, people, safety, inventory, and financial performance.Key ResponsibilitiesOperational Leadership
  • Lead all day-to-day warehouse and distribution operations, including inbound, storage, picking, packing, and outbound logistics.
  • Deliver consistent on-time, in-full (OTIF) performance aligned to customer expectations.
  • Translate strategic business goals into clear operational plans and measurable KPIs.
  • Ensure operational scalability to support future growth and evolving customer demands.
People Leadership & Development
  • Lead, coach, and develop supervisors, team leaders, and large operational teams within a high-volume environment.
  • Foster a high-performance, safety-first culture.
  • Oversee workforce planning, scheduling, and productivity optimisation.
  • Manage performance, employee relations, and succession planning.
  • Drive employee engagement and continuous development across the operation.
Health, Safety & Compliance
  • Take full accountability for Health & Safety across the site, ensuring compliance with all legislation and best practice standards.
  • Lead risk assessments, audits, and incident investigations.
  • Champion a proactive and visible safety culture across all levels of the organisation.
Inventory & Asset Management
  • Ensure high levels of inventory accuracy, stock integrity, and traceability.
  • Oversee cycle counting and stock control processes, driving root cause analysis of discrepancies.
  • Maintain warehouse infrastructure, equipment, and automation systems.
  • Minimise shrinkage, loss, and damage across the operation.
Financial & Cost Management
  • Manage the operational budget, including labour, transport, and overheads.
  • Identify and deliver cost efficiencies without compromising service or safety.
  • Monitor and report on key operational and financial KPIs.
  • Support capital investment initiatives and business case development.
Systems & Continuous Improvement
  • Ensure optimal use of WMS, ERP, and reporting systems.
  • Lead continuous improvement initiatives using Lean, Kaizen, or similar methodologies.
  • Leverage data to drive performance improvements and operational efficiencies.
  • Support transformation initiatives including system upgrades and process redesign.
Stakeholder Management
  • Collaborate cross-functionally with Transport, Customer Service, Sales, Procurement, and Finance.
  • Act as the primary operational contact for audits and compliance reviews.
  • Manage third-party providers, including transport and labour partners.
  • Provide clear reporting and updates to senior leadership on performance and risks.
Key Requirements
  • Proven track record managing a large-scale distribution centre in a high-volume environment (essential).
  • Experience within FMCG, wholesale, or B2B distribution environments highly desirable.
  • Strong leadership experience managing large teams and multiple layers of supervision.
  • Deep understanding of warehouse operations, inventory control, and transport coordination.
  • Strong working knowledge of Health & Safety legislation and operational best practices.
  • Experience with WMS/ERP systems and data-driven performance management.
Competencies
  • Strong leadership presence with decisive decision-making capability.
  • Results-driven with a strong focus on continuous improvement.
  • High levels of accountability, integrity, and ownership.
  • Excellent communication and stakeholder management skills.
  • Proven ability to lead through change in complex environments.
  • Lean / Continuous Improvement certification (desirable).

Morgan McKinley