Site Manager - University of Limerick
Robinson Services
- Limerick
- Permanent
- Full-time
- Manage large team in Company Educational portfolio. Candidate must be available to work flexible hours including the evening/night shifts as required
- Cleaning management experience essential
- Excellent computer skills
- Excellent communication skills
- Proven people management skills with the ability to communicate at all levels
- Experience in a customer focused service
- EHS minded
- 3rd Level Degree essential
- Free parking
- Company Phone/Laptop
- Employee discounts over a wide range of brands, service, hotels etc.
- 25 Annual Leave days
- Company Pension plan
- Immediate start
- Manage, motivate and lead a large cleaning team.
- To ensure all cleaning standards, as defined in the agreement between the Client and Noonan are met consistently
- Ensure clean and hygienic surroundings by allocating and carrying our duties in an efficient and systematic manner and in line with Industry, Client and Company requirements.
- To manage the cleaning frequencies and amend as required
- To carry out audits as defined by the SLA and ensure implementation of corrective action as required
- To produce results of audits and action plans to ensure corrective action is carried out
- To check standards, which may have failed in previous audits
- To liaise with the client as required, i.e. to respond to requests in a prompt manner, to discuss special requests as they arise; achieve and maintain a high standard of customer care
- Awareness of possible issues and a desire to fix the root cause and eliminate waste
- Report on Building Maintenance issues
- To attend client meetings as required
- Development partnerships with key stakeholders on site.
- Ensure that the team provides a first-class service to our education client and the community
- Ensure all legal requirements for health and safety are met in accordance with the required standards of the Company and client;
- Ensure that all chemicals and products used for cleaning are stored and used according to the manufacturer's instructions and directions to ensure a safe working environment and minimise risk of accident and injury;
- Ensure allocated equipment is cleaned and maintained correctly;
- Complete all required records documentation to ensure there are clear logs of the cleaning services delivered;
- Report any areas of concerns, accidents, incidents, near misses and/or equipment defects to Noonan management team.
- Regularly review performance standards to deliver client expectations
- To carry out all other reasonable requests as they arise from time to time
- To represent the company in a professional manner at all times
- To attend training programmes as arranged from time to time
- To plan and document rosters weekly in advance in accordance with the work to be carried out and the budget agreed
- To manage the recruitment process to ensure that we attract and retain high calibre individuals
- To ensure all staff are fully trained in cleaning techniques including Health and Safety and to ensure that documentary evidence of same
- To ensure all staff requests for leave are recorded, approved in advance and relief staff arranged accordingly
- To complete all timesheets in respect of hours worked and/or leave for staff
- To manage all staff issues in accordance with company policy and procedure
- To train new staff in accordance with BIC'S standard as required and keep training records
- To appraise all trained staff on a yearly basis and keep records
- Manage underperformance and employee relations issues
- To comply with company HR Policies to include Dignity at Work Policy
- Manage the contract budget
- Place orders and sourcing materials for the client
- Providing quotations for any additional works requested by client
- To comply with all company Health & Safety Procedures
- To ensure that all equipment is in good repair, safe to use and PAT tested according to Company Procedure
- To ensure that all safety data sheets are up to date and filed/displayed correctly
- To report electrical and mechanical repairs as appropriate