Webstore Duty Manager - Dundalk
Smyths Toys Superstores View all jobs
- Dundalk, Co Louth
- €35,000 per year
- Permanent
- Full-time
- Report to the Webstore General Manager
- Ensure the webstore operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organising, directing, and training Webstore employees and establishing, monitoring, and managing operational goals
- Oversee daily operations, while controlling and managing inventory and logistics
- KPI Monitoring
- Constantly looking for areas of improvement in the processes of the business
- Train, develop and manage their Webstore team to solve day-to-day operational issues and reach short and long-term performance goals
- To promote, improve and maintain a professional working environment and employee experience for both temporary and permanent employees
- Implementing and ensuring that teams adhere to operational policies and procedures
- Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations
- Have a proven track record as a Duty Manager (E-Commerce or Warehouse experience is desirable, not essential)
- Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
- Be target-driven and customer service orientated
- Be highly motivated and ambitious
- Be a self-starter with a can do attitude
- Basic Microsoft Office skills
- Knowledge of WMS and SAP Systems is desirable but not essential
- An attractive competitive salary and bonus package
- A benefits package inclusive of:
- 33 Days Annual Leave (inclusive of public holidays)
- Defined Contribution Pension Scheme
- Life Assurance Cover
- Employee Assistance Programme
- In-store discount
- Company Maternity and Paternity Payments
- Special Life-Event Gifts
- Length of Service Awards
- Bike to Work Scheme