Cluster Revenue Manager

Ennis, Co Clare
Permanent
Full-time

2 days ago

Great National Hotels & Resorts is looking for a Cluster Revenue Manager to join their revenue team in the Great National Head Office in Ennis. You’ll benefit from a supportive and collaborative environment, with the option to move to a hybrid working model following successful completion of your probation period.As Cluster Revenue Manager, you will act as the primary liaison between GN and our member, managed, and partner hotels. In addition to core revenue management responsibilities, this role includes a strong account management function—monitoring client engagement, coordinating with internal teams (Digital, GDS, Operations), and ensuring a proactive, integrated service experience for each hotel. Your role will be critical in maintaining strong client relationships, identifying opportunities for growth, and ensuring that all aspects of the account are performing to a high standard.You will also be expected and welcomed to contribute ideas and methods for developing the company as an integral part of your role.Key Responsibilities

Review, create and drive the revenue strategy for a portfolio of hotels to maximise revenue and market share for our member, managed and partner hotels.
Hosting weekly revenue calls with each assigned hotel entailing the advance analysis of weekly revenue reports, pace reports along with preparation and circulation of various reports and recommendations.
Keeping up to date on market trends & industry analytical data through STR and other available sources such as Own Brand Website & Online Travel Agents. Reviewing hotels conversion rate & adjust strategy to ensure we are maximising opportunity for growth.
Bi-weekly and daily preparation of partner yield sheets/rate suggestions. Assisting the hotels to implement their chosen revenue strategy and advising to amend where necessary based on pacing & analytical trends.
Attending business reviews with clients to build relationships with existing members with a discussion of past results and future outlook. Advance preparation and analysis of reports ahead of meeting.
In conjunction with the hotel team preparation of yearly rooms budget.
Take an active role in the development of the GN yield management software Revanista.
Liaising with the senior management and heads of department in clarifying updates on progress and issues on the account for the week, ensuring all client matters and concerns have been resolved to the full satisfaction of all concerned and in a timely manner whilst also encouraging and securing client participation in new proactive initiatives in line with GN best practice.
Perform other related duties and responsibilities including ad hoc projects as outlined by the management team and/or board of directors/Hotel management including ad hoc reviews of potential new hotels.
Relationship management with client hotels is a key function of this role, communicating all progress and potential client concerns to the relevant GN departments, maintaining professionalism in all company-related activities.

Key Skills & Competencies

Strong analytical skills with the ability to interpret data and convert insights into strategy.
Excellent interpersonal and communication skills; able to build trust with clients and colleagues.
Experience in revenue management systems and reporting tools (e.g., STR, OTA insights, PMS, RMS).
Proactive problem-solver, able to manage multiple priorities and stakeholders effectively.
Commercial mindset with understanding of digital marketing and distribution landscape.

What we can offer you:

Weekly pay structure

Company funded educational programmes

Shape your career path with us! Opportunity for internal career growth, progression & promotion with the GN Group nationwide.

Advanced online training programs through our E-learning personal development platform

Access to GN Employee Assistance & Wellbeing Program

Recruitment bonus through our GN refer a friend scheme

Employee Social Events

Favourable Friends and Family discounted best available rates in our GN Hotels nationwide.

On site parking

Candidates must have full permission or hold a valid visa to work in the EU.

Great National Hotels & Resorts

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