
Software Engineer II
- Dublin
- Permanent
- Full-time
- Develops hands-on knowledge of optical networking, including troubleshooting real-world network problems.
- Participates in on-call rotations to manage and operate our software platforms that power the optical network.
- Designs, builds, and optimizes AI agents and develop prompt-based automation strategies for optical network management.
- Contributes to the enhancement and development of the internal AI agent automation platform.
- Designs intuitive interfaces for managing and operating a fleet of AI agents, ensuring scalability and ease of use.
- Evaluates and validates that workflows and AI agent scenarios comprehensively resolve operational issues, directly improving customer experiences.
- Collaborates effectively with software engineers and operations teams to write robust, maintainable code and continually enhance automation systems.
- Bachelor's Degree in Computer Science or related technical field AND technical engineering experience with coding in languages including, but not limited to, Python, Java, C#, or Go.
- OR equivalent experience.
- Technical experience in software engineering, network engineering, service engineering, or systems engineering with coding in Python, Rust, C, or Go.
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
- Master's Degree in Computer Science or related technical field AND technical engineering experience with coding in languages including, but not limited to, Python, Java, C#, or Go.
- OR equivalent experience.
- Experience with AI agent platforms, Temporal workflow orchestration, or similar automation frameworks.
- Experience or interest in optical networking or global network operations.
- Experience with cloud services such as Azure, AWS, or GCP.