Food & Beverage Supervisor
CLIFF
- Co Waterford Ardmore, Co Cork
- Permanent
- Full-time
- To ensure that the day to day running of The Bar Restaurant operates in an efficient and professional manner with a high level of guest satisfaction.
- Assist the Bar Supervisors to manage the bar floor operations to maximize customer satisfaction and revenue.
- Build effective relationships with all guests and handle their feedback in a positive and professional manner.
- Communicate effectively, both verbally and in writing, to provide clear direction to the staff.
- Supervise servers / bartenders and provide training and coaching to uplift their service skills and product knowledge.
- Observe performance and encourage improvement where necessary
- Ensure staffing levels are accurate based on hotel and bar restaurant business level
- Remain calm and alert, especially during emergency situation and/or busy periods, serving as a role model for the staff and other hotel employees.
- Use computer to accurately charge customers, create forecast and revenue reports, update the rosters, check the daily attendance and write correspondence.
- Maintain the highest standard of restaurant / bar hygiene and safety requirements.