Hotel Receptionist - Summer Position

• Meeting & greeting clients/customers in a warm, friendly manner.
• Ensuring a high standard of personal presentation.
• Excellent verbal and written communication skills.
• A good telephone manner.
• Customer service skills, patience and tact.
• Taking Reservations by phone, email
• Communicating with customers via facebook and pubble
• Preparing Bills and dealing with payments for guests and accounts, Dealing with Sales Ledger accounts
• Provide information, answering queries that guests may have either through knowledge or online
• Listening to complaints and following procedure
• Make sure that any necessary information goes to the housekeeping, restaurant, maintenance, and management departments regarding guest needs

• Right to work in Ireland
• Good Command of English Language
• Customer service experience
• At Least 2 Year's Experience in a Similar Role
• Working Knowledge of Computers, to include Microsoft Suite

• Proficient computer skills
• Experience in a similar role

• Customer Service
• Exceptional Customer Service Skills
• Reception skills

Gallen Group