Senior Investigator
MetLife
- Dublin
- Permanent
- Full-time
- Conduct all aspects of moderate to high-profile investigations that will include interpreting allegations, collecting relevant data in support of fact-finding and analysis, drawing sound conclusions based on thorough assessments and development of facts, and summarizing concerns into an accurate and easy-to-understand case summary and report.
- Communicate investigation results to line management and other business partners throughout the investigative process.
- Escalate business issues identified during investigations, partnering with other business units, Global Risk Management, Legal Affairs, and Internal Audit, as necessary.
- Develop presence within EMEA including building relationships to be able to act as a reliable and trusted resource for employees to escalate concerns.
- Develop documents to support external prosecutions or recovery proceedings, where appropriate.
- Periodically design and lead complex proactive investigations, for example of transactions, financial activities, or expenses
- Experience in the areas of conducting investigations, proactive fraud detection, risk management, testing and monitoring, and management reporting. Investigation experience within the insurance and financial services industry.
- Eight or more years' experience in a control function, and possessing a governance, risk, and control mindset with strong ethical standards.
- One of the following: bachelor's degree in criminal justice or other related field, five years professional investigation experience with law enforcement agency, or seven years of professional investigation experience involving economic or insurance related matters.
- Expert knowledge of the Company's operations, products, and services in multiple distribution channels.
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Strong leadership skills with the ability to establish credibility, create partnerships, and build relationships at all levels.
- Excellent verbal and written communication skills, including the ability to deliver effective presentations to all audiences.
- Has the following qualification: Certified Fraud Examiner (CFE) from the Association of Certified Fraud Examiners (preferred).
- Bachelor's degree required; degree qualified plus 8+ years' experience or equivalent working years' experience in the field (preferred).
- Cultural fluency and ability to work effectively with a diverse, global population.
- Fluent in English; business-level fluency in another language is desired.
- Intermediate to advanced proficiency in Microsoft Excel, PowerPoint, and Word.
- Experiment with Confidence - Courageously learn and test new ideas without fear of failure
- Act with Urgency - Demonstrate speed to action with agility and determination
- Seek Diverse Perspectives - Source ideas and feedback to expand thinking and make informed decisions
- Seize Opportunity - Drive responsible growth and identify areas for continuous improvement
- Champion Inclusion - Foster an environment where everyone is valued, heard, and can speak up
- Create Alignment - Partner with others across the organization with candor and transparency
- Take Responsibility - Be accountable and act in pursuit of the right outcomes
- Enable Solutions - Anticipate and address obstacles while managing risk
- Deliver What Matters - Execute meaningful priorities and follow through on commitments
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