Assistant Branch Manager

Cork
Permanent
Full-time

13 days ago

Assistant Branch ManagerCork city northside, MAssistant Branch ManagerLocation: Cork CityIndustry: Retail | HardwareJob Type: Full-time, PermanentWorking Hours: 42.5 hours weekly across 5 days - Start time either 7am or 8amWorking Model: 5 days a week including 3 Saturdays out of every 4 requiredType: Full-time, PermanentAbout the CompanyOur client is a long-established and highly respected retailer within the Hardware sector, with a strong nationwide presence and a reputation built on customer service, product quality and team culture.With continued growth across their branch network, they are now seeking to appoint an Assistant Manager for one of their key Cork locations.About the RoleReporting to the Branch Manager, the Assistant Manager will play a key role in the day-to-day running of the store, supporting operations, leading the team on the ground and ensuring a consistently high standard of customer experience.This is a hands-on leadership role, ideal for someone who enjoys being on the shop floor, working closely with both customers and team members while contributing to the commercial performance of the branch.Key Responsibilities

Support the Branch Manager in the overall day-to-day operations of the store
Deputise for the Branch Manager when required, taking full responsibility for the branch
Deliver and maintain exceptional customer service standards across the team
Lead by example on the shop floor, driving a positive and collaborative team culture
Support team management including training, performance and day-to-day supervision
Manage operational elements including rostering, stock control, tills and holidays
Drive sales through strong product knowledge and customer engagement
Support in-store merchandising and promotional activities to maximise commercial performance
Ensure compliance with all company policies and health & safety standards
Maintain clear and consistent communication across the team

Experience & Requirements

Previous experience in a retail supervisory or Assistant Manager role
Experience in a fast-paced retail environment, ideally within DIY, hardware, paints or similar
Strong customer service focus with the ability to build lasting relationships
Commercially aware with a track record of contributing to sales performance
Strong leadership and people management skills
Excellent communication skills with the ability to give and receive feedback effectively
Highly organised with strong attention to detail
Ability to prioritise, multitask and work on own initiative
IT proficient across Microsoft Office and retail systems
Flexible with working hours, including weekends
Retail qualification is desirable but not essential

What's on Offer

Basic salary - €35k
Supportive and team-oriented working environment
Structured training and development
23 days annual leave (plus additional Christmas leave)
Bike to Work Scheme
Enhanced maternity, paternity and parent leave
Generous sick pay policy

Tactical Talent

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