Logistics & Order Management Specialist
Morgan McKinley View all jobs
- Cork
- Permanent
- Full-time
- Manage the end-to-end order process, including scheduling and delivery coordination
- Ensure timely and accurate processing of customer orders from initiation through to fulfilment
- Act as a key point of contact for customer queries, resolving issues efficiently
- Collaborate cross-functionally with sales, finance, and operations teams
- Develop and maintain standard operating procedures to enhance efficiency
- Plan and coordinate logistics activities with internal teams, suppliers, and transport partners
- Manage daily schedules and ensure timely communication of updates
- Monitor delivery performance, quality, and transport costs, identifying areas for improvement
- Maintain strong relationships with transport providers and support cost-effective negotiations
- Ensure carrier compliance and address operational issues proactively
- Monitor and manage stock levels to avoid shortages or overstocking
- Track inventory movements and reporting requirements
- Support the implementation of systems to improve inventory accuracy and visibility
- Analyse operational data relating to inventory, transport, and costs
- Produce regular reports to support decision-making across the business
- Identify trends and opportunities for operational improvements and cost efficiencies
- Assist in developing forecasting tools to support demand planning
- Oversee the administration of fuel card accounts, including issuance and tracking
- Manage customer queries and ensure compliance with internal policies
- Work closely with finance teams on billing accuracy and reconciliations
- Support onboarding and training of new users
- Maintain accurate safety and compliance documentation
- Ensure adherence to regulatory and industry standards
- Support audits and continuous improvement of compliance processes
- Experience in logistics, operations, or a similar environment
- Inventory management experience
- Strong analytical and problem-solving skills
- Commercial awareness and business acumen
- Excellent communication and interpersonal skills
- Ability to build relationships and influence stakeholders at all levels
- Highly organised with the ability to manage multiple priorities
- Strong attention to detail and accuracy
- Proficiency in Microsoft Office, particularly Excel
- Self-motivated with a proactive, "can-do" attitude
- Experience within a regulated or energy-related industry