Staff Consultant - Payments Production Support, Global PayPlus Support

Oracle

  • Dublin
  • Permanent
  • Full-time
  • 14 days ago
Job Category: ConsultingJob Description:This opportunity is with Oracle Financial Services Software, a separate company and majority-owned subsidiary of Oracle Corporation.Details of Activities:
  • Work on a mission critical 24x7x365 production support environment providing support
  • Work on trouble shooting issues, finding root cause and resolving incidents
  • Work on the underlying issues causing the incidents & contribute to problem resolution
  • Contribute to a controlled change management processes
  • Use ITIL standards based processes to achieve deliverables that meet quality expectations of oracle/client.
  • Coordinate with offshore team for various incidents, problems and changes.
  • Adhere to defined Change Control Process of oracle/customer. Comply with oracle/customer audit/compliance requirements.
  • Perform proper handover/knowledge transfer at end of each assignment. Timely status reporting to supervisor.
  • Timely submission of timesheets for oracle/customers.
Desired Skills & ExperiencePrimary Skills
  • Basic knowledge and skills in Java, Oracle SQL, PL/SQL.
  • Awareness of ITIL Processes
  • IT skills including Microsoft Office
  • Good communication skills in English.
Secondary Skills
  • Exposure to Banking Domain with experience in SEPA Credit Transfers is added advantage
  • Exposure to Integration technologies and tools such as IBM Webshpere Message Broker will be preferred.
Experience
  • 1 to 3 years total experience in primary skills.
  • Experience in providing Production Support.
Educational and Other Qualifications
  • Should be an Irish/ EEA national
  • Should hold a Bachelors/Masters Degree in Computer Science / Accounting / Banking / Commerce / Management.
  • Fluency in English is a must.
Work Environment
  • Should be willing to work anywhere in Europe.
Career Level - IC1Responsibilities: * Work on a mission critical 24x7x365 production support environment providing support
  • Work on trouble shooting issues, finding root cause and resolving incidents
  • Work on the underlying issues causing the incidents & contribute to problem resolution
  • Contribute to a controlled change management processes
  • Use ITIL standards based processes to achieve deliverables that meet quality expectations of oracle/client.
  • Coordinate with offshore team for various incidents, problems and changes.
  • Adhere to defined Change Control Process of oracle/customer. Comply with oracle/customer audit/compliance requirements.
  • Perform proper handover/knowledge transfer at end of each assignment. Timely status reporting to supervisor.
  • Timely submission of timesheets for oracle/customers.
Qualifications:Career Level - IC1About Us:As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 888 404 2494 in the United States.Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Oracle