General Manager (Wexford)

Wexford
Permanent
Full-time

15 days ago

Job DescriptionGeneral Manager Location: Wexford| Job Type: Full-Time, 45 hours per week | On-SiteWho We Are Coastline Gaming is one of Ireland's most established gaming and entertainment operators, withnine venues nationwide and a growing online presence. For over 40 years, we've been creatingspaces where people come to enjoy themselves - and we've built that reputation by hiringpeople who genuinely care about customer experience.This is Coastline Gaming's newest venue and we're putting together a strong team to launchthis club and deliver a great experience from day one.The Role As General Manager, you will be responsible for managing the day-to-day operations of theclub. You will build relationships with our customers, ensuring they enjoy our products andservices responsibly. Customer focus, people skills, and the ability to successfully multitask areessential in the world of retail management.This is a people-first role. If you naturally make others feel at ease, you're calm under pressure,and you take pride in doing things properly - you'll fit right in.Key Responsibilities

Manage the accounts and cash flow for the club.

Analyse weekly and monthly financial figures, recommending actions to improve

performance.

Manage all controllable costs within the agreed budget.

Determine the current status of the business and prepare an action plan with key priorities,

timelines, and deliverables.

Demonstrate competence in managing all operational activities, reviewing goals and targets

to ensure we are on track.

Manage, motivate, and develop a team of retail staff, fostering an environment of mutual

trust and respect.

Ensure the team has commercial awareness and understand how they can personally

impact the bottom line.

Recruit and develop the best possible talent to ensure the long-term success of the

business.

Develop the team in their current roles and support the growth of those with potential for

future positions.

Maintain high standards, taking pride in the club and ensuring all colleagues adhere to

company uniform and cleanliness policies.

Implement promotional campaigns to maximise impact and provide weekly feedback to the

marketing team.The duties mentioned above are not exhaustive and may be subject to change.What We're Looking For

At least 2 year's general management experience in retail, hospitality, or customer-

facing roles (direct gaming experience is not required - we'll teach you theindustry)

Strong planning and organisation skills, with the ability to prioritise workloads and meet

deadlines.

Evidence of commercial acumen and appreciation of the current operating environment.

IT proficient, with experience in Microsoft Word and Excel, and the ability to learn in-house

systems.

Ability to influence wider business stakeholders.

Experience delivering in-the-moment coaching and training to enhance customer

experience.

Ability to handle challenging situations in a calm and professional manner.

A commercial mindset.

You must be 18 or over to apply.What We Offer

Full training provided - we'll teach you everything you need to know about the gaming

industry

A new venue, a new team - help shape a brand-new club and be part of it from the very

start

Stable, established employer & growing - 40+ years in the industry, nine venues, multiple

online brands, and still expanding. Your career grows with usHow to Apply Apply directly here or send your CV to careers@coastlinegaming.comWe review every application. If your experience matches what we're looking for, we'll be intouch within a few days.

General Manager

Who We Are
The Role
Key Responsibilities
What We're Looking For
What We Offer
How to Apply

Noel Group

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