IT Systems Administrator
Storm Recruitment
- Enniscorthy, Co Wexford
- Permanent
- Full-time
As a key member of the IT shared services team, you’ll play a crucial role in supporting the implementation, configuration, and maintenance of core business applications. Reporting to the Head of IT, you’ll have the autonomy to make a real difference while collaborating closely with stakeholders and third-party developers.Responsibilities:
- Manage support items through the ticketing system
- Provide support for all systems, including CRM
- Document new/upgraded applications and system processes
- Define system specifications in collaboration with stakeholders
- Collaborate with third-party developers
- Train users on application functionalities and best practices
- Identify opportunities to improve IT systems performance & reliability
- Collaborate with the IT support team
- Stay abreast of new technologies and trends in the industry
- 2-3 years’ experience in a similar role
- Bachelor’s degree in Computer Science or equivalent
- Strong problem-solving abilities
- Excellent verbal and written communication skills
- Experience with ZoHo is advantageous
- CRM administration experience desirable
- Office 365 administration experience is a plus
- Ability to work both independently and as part of a team
- Project coordination experience desirable