Aer Lingus Cargo Office Agent

Dublin
€16.66 per hour
Contract
Full-time

16 days ago

Job descriptionRole name: (Fixed Term) Cargo Agent (Office)(37.5 hours per week shift work hours)Salary: €16.66 per hour (inclusive of shift allowance)Cargo DepartmentAre you interested in growing your career with Ireland’s only 4 star airline? We are looking for a (Fixed Term) Cargo Agent to join our growing Cargo Department. We’re the department that manages all cargo for all IAG airlines in Ireland – Aer Lingus, British Airways, Iberia and Vueling. Based in Dublin Airport you will have responsibility for handling the wide variety of life saving medical products, pharmaceuticals and other valuable cargo that simply must make that flight on time. You will be trained in a career with great opportunities to grow as part of the wider global IAG Cargo operations.In addition to a comprehensive benefits package, we offer you the opportunity to grow your career with one of Ireland’s most iconic brands. Take a look below!Your role:· A variety of shifts over a 24/7 timeframe· Maintaining quality customer service by following organisational standards· Projecting a professional, courteous and friendly image to the customer, both internal and external andresponding to queries in a timely and effective manner· Contributing to team effort by accomplishing related tasks· Providing customer feedback to Line Management· Flight pack documentation preparation & data capture· Ensuring that all office administration tasks are handled in a timely and accurate manner· Completing Health and Safety, Security and operational training as required· Ensuring proper Health and Safety, Security and operational practices and procedures are adhered toYour qualifications & key criteria:· Some experience in a customer and or clerical environment· Comfortable working with IT Applications including Microsoft Office, basic keyboard skills with a strong attention to detail· Strong communication skills both written and verbal with a proven ability to present facts clearly and objectively· A high level of energy, flexibility and enthusiasm combined with the ability to learn new skills quickly· Proven ability to deliver excellent customer service· Proven ability to work on own initiative while contributing effectively as part of a team· Strong interpersonal skills with the ability to build and maintain positive working relationships· Fluent in English, both written and spoken· Eligible to live and work in the EU· Hold a current valid driving licence or passport· Provide 2 verifiable references· Able to pass a strict airport security vetting procedure which includes a 5 year background check* or be in possession of a current airside pass for Dublin Airport*If you are a non-Irish Citizen, you will need to be in possession of a current police disclosure certificate from your home country. If you have lived outside the Republic of Ireland for more than 6 months you will also be required to hold a current police disclosure certificate from that country/countriesWhat we offer:

Competitive salary
Generous paid annual leave
Heavily discounted staff travel privileges with Aer Lingus and some select partner airlines
Prime location in Dublin Airport
Employer pension contribution to a Defined Contribution Pension Scheme
Life assurance cover
Income protection cover
Paid sick leave
Employee assistance program
Cycle-to-Work scheme and Tax Saver Scheme
Subsidised dry cleaners and various airport discounts
Learning & Development support through a catalogue of courses
Opportunity to work in a team environment and to grow your career in Ireland’s only 4 star airline

Job type: Full-time, ContractJob Types: Full-time, Fixed termJob Type: Fixed termContract length: 12 monthsPay: €16.66 per hourBenefits:

On-site parking

Application question(s):

Full Clean EU Drivers License

Experience:

Administration: 1 year (required)

Language:

Fluent English (required)

Work Location: In person

Temple Recruitment

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