Network Engineer
- Dublin
- Permanent
- Full-time
At Presidio, we’re at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights.The RoleAs a Network Engineer, you will be part of our dedicated Support Team. You will need to have a broad technical background with good communication skills, an eagerness to learn and previous experience in a similar role.Responsibilities include:
- Handle incidents at a level 2 related to Cisco routers, switches, firewalls, and wireless controllers
- Implement and adjust configurations for IOS, IOS XE, and NX-OS platforms in accordance with best practices
- Able to manage customer onboarding process (documentation review, health checks, liaise with 3rd parties, setup monitoring alerts)
- Accepting incident escalations
- Working with the team to develop processes and solutions that are able to enhance the service provided to our customers
- Responsible for complying with all ISMS Policies and Procedures within Presidio Europe and support the ISMS continuous improvement process
- Due to the nature of the work, the successful candidate will be required to work out of hours at times
- You may be required to become part of the on-call team
- Ability to communicate well with all levels of staff at client sites
- Quickly build good relation and gain client confidence
- Work individually and as a part of a team
- Be able to follow company procedures and methods
- Available to work out of hours / weekends if necessary
- Logical thinker
- Have a proven track record in trouble shooting and problem solving
- Ability to quickly learn new products
- Must be pro-active
- Fluent in English
- At least 5 years’ experience as a network engineer
- CCNP Enterprise certification
- Live experience in implementing and troubleshooting common network and security technologies e.g. Firewalls, authentication solutions, wireless, routing & switching etc.
- Palo Alto or Juniper experience would be a distinct advantage
- Be able to lead activity to investigate and mitigate security incidents and be able to complete RCA reports
- Strong customer facing skills as customer face to face meetings will be required from time to time (virtual)
- Experience in reporting on day to day management of customer security and networking solutions and be able to be the ‘technical expert’ when attending customer meetings.
- Review and recommend network security improvements for various customer environments
Joining Presidio means stepping into a culture of trailblazers—thinkers, builders, and collaborators—who push the boundaries of what’s possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you’ll be part of a team that is shaping the future.Ready to innovate? Let’s redefine what’s next—together.About Presidio
At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio’s expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit www.presidio.com.Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.#LI-DC1