Practice Supervisor- Ennis

Ennis, Co Clare
Permanent
Full-time

5 days ago

Practice SupervisorLocation: Ennis, Co. ClareRole OverviewThe Practice Supervisor plays a key role in developing and maintaining the clinical, professional, and practical standards of Health and Social Care Assistants within Bluebird Care. This role focuses on supervision, support, quality assurance, and best practice delivery, while also providing operational and administrative support to the wider team.The Practice Supervisor does not hold formal line management responsibility and will escalate all employee relations or performance issues to the Clinical Lead or Office Manager.Key Responsibilities

Provide scheduled and unannounced practice supervision visits across a variety of care settings
Supervise and support care assistants to ensure high standards of care delivery
Monitor, assess, and provide feedback on care assistant performance and practice
Maintain accurate supervision records, reports, and documentation
Escalate any performance, behavioural, quality, or operational concerns to the Clinical Lead promptly
Participate in care delivery as part of the supervision process and, in exceptional circumstances, provide direct care when required
Support the Clinical Lead with care plan assessments and care plan reviews
Monitor staff training, compliance, and continued professional development (CPD)
Ensure all policies, procedures, safeguarding requirements, GDPR, and health & safety standards are adhered to
Liaise professionally with customers, family members, care coordinators, healthcare professionals, and statutory services
Act as a customer advocate and safeguard the interests of customers at all times
Assist with audits and ensure compliance across customer and staff files
Prepare reports as required
Participate in the on-call Bluebird Care emergency phone rota

Operational & Administrative Support

Act as backup to the Care Coordinator, with familiarity in staff rostering
Assist with office administration duties as required
Support the recruitment process, including onboarding and compliance checks

Qualifications

QQI/FETAC Level 5 Major Award in Health Care Skills (Essential)
QQI Level 6 Supervisory Management (Essential or willingness to complete)
Computer literacy and administrative skills (Desirable)
Risk assessment knowledge (Desirable)

Experience

Minimum of two years’ experience in the care sector (Desirable)

Core Skills & Competencies (Essential)

Excellent verbal and written communication skills
Ability to work independently and as part of a team
Strong organisational and delegation skills
Ability to teach, mentor, supervise, and support care staff
High standard of record keeping and report writing
Ability to respond effectively in emergency situations
Professional appearance, punctuality, and attention to detail
Strong customer-focused approach
Clean full driving licence

CLARHCAPS

Bluebird Care

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