SME Inside Sales Team Leader - Vodafone Business

• Primary objective of the role is to secure customer acquisitions in the B2B/SME Sector on behalf of our client Vodafone in a competitive marketplace across a defined territory
• Align with key campaign commercials as identified in a specific Sales Waterfall model for a listed KPIs including number of calls, DM engagement and presentations made
• Be able to proactively manage a responsibility to drive the business in your defined territory, primarily through self-generated leads, managing a pipeline and engaging with a CRM system to give appropriate structure.
• Conducting market research and analysis to identify potential threats and opportunities. Being the Eyes and ears for our client. Adding value for our client is a key objective of our business
• Deputise for the Inside Sales Manager on the account during periods of leave. Embrace the opportunity for development
• Motivating and coaching team members to improve their sales techniques, product knowledge, and customer service skills.
• Adopt best practice to be an effective Coach and enable other peoples success in so doing.
• Conducting performance reviews and taking corrective action where necessary.
• Assisting a team of sales professionals to achieve sales targets and meet business objectives.
• Tracking and reporting on progress toward agreed team goals.
• Ensuring that team members are compliant with all company policies and procedures, as well as legal and regulatory requirements.
• Energetic focus on continuous improvement. Being open to challenge and relentless in the pursuit of a better way

• At least 12 month's experience in a Direct Sales Team with a proven track record in overachieving on sales targets
• Ability to demonstrate core skills required to coach and performance manage team members
• Prior experience and proven advanced ability in Microsoft Office software applications (Excel, Word, PowerPoint and Outlook)
• Passion for ownership of a process or workstream to deliver success through autonomy
• Ability to perform in a team environment and on own initiative
• Previous experience in sales order management, processing and/or reporting
• Problem solving skills
• Effective time management and organisation skills
• Commitment to process and account improvements through constructive critical appraisal of role
• Strong written and verbal communication skills
• Ability to communicate with people from all levels within an organisation
• Ability to verbally express oneself clearly, face to face and by phone
• Ability to present data, numbers and tables clearly with focus on relevance and clarity

• Achieving sales targets in line with key commercials on the account
• Delivery of client and CPM KPIs/KBIs as assigned
• Identify and implement minimum one new way of working per quarter which provides efficiencies and adds value for CPM and Clients
• Support the sales Team(s) to deliver their sales targets through exceptional order processing, journey flow and connection management
• Be able to demonstrate how you have supported/enables Team Success

• Competitive salary + uncapped commission
• €4,000 Loyalty Bonus
• Monday to Friday
• Hybrid working
• 20 Days Annual Leave + 10 Paid Bank Holidays
• Companywide recognition awards + regular Company events and activities
• Discounted Health Insurance and access to company pension provider
• IVF Support Policy
• Enhanced Maternity & Paternity Pay
• Reward & Recognition through our People Awards Scheme
• Fast career development and progression opportunities for performers from 6 months
• Employee Assistance Program
• Regular Company social events and activities
• Bike to Work Scheme
• TaxSaver Scheme - discounted travel tickets
• Employee Referral Payment Scheme
• Structured Personal development Plan

CPM International