
Telesales Executive
- Limerick
- Permanent
- Full-time
- Participate in outbound calling campaigns to grow Three`s customer base, with campaign support provided.
- Move prospects through sales cycle from lead to close accepting many opportunities will close in a single call and others will require multiple follow ups
- Build excellent relationships with influencers and decision makers in target organisations
- Identify and convert cross sell and upsell opportunities
- Work within set key performance measurements defined by the call centre and management team and process sales transactions using internal provisioning systems
- Ensure prospect and customer data is maintained in company systems (CRM & Salesforce.com) objections
- Meeting and exceeding assigned sales targets, while ensuring the optimum customer experience and satisfaction
- Manage other customer contacts where required (inbound, email, chat etc)
- Experience in working in a high volume contact centre
- Past experience in a sales role preferred
- Proven track record in exceeding sales targets
- Passionate about delivering customer experience above and beyond customer expectations
- Excellent communication and negotiation skills
- Highly organised with strong attention to detail
- Excellent influencing & interpersonal skills
- Ability to work well under pressure
- Highly adaptable individual that reacts positively to change in a fast paced environment
- Ability to work within a team on own initiative
- Excellent PC skills
- Competitive salary, generous sales commission & equal employer pension contribution
- 25 days holidays plus 2.5 company days
- Annual Leave buy or sell (buy or sell up to 5 days AL each year)
- Healthcare Insurance through our flexible benefits programme
- Life assurance, phone & laptop, subsidized canteen
- Access to learning & development tools
- Free Parking
You may think you know us, but we're full of surprises. Intrigued? Join us and Be Phenomenal.
Apply now at: https://www.three.ie/careers #JobsAt Three, we are committed to diversity and inclusion. As Ireland's largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not 'tick every box' in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply!If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email aoife.omeara@three.ie Apply now at Three, a Phenomenal career awaits!