IT Support Technician

Hero Recruitment

  • Galway
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
IT Support Technician - Galway - 108122 IT Support Technician
Our client in Galway are currently recruiting for a Technical Support for their IT systems and apps onsite.

  • Installation & configuration of a company’s computer hardware operating systems and applications.
  • Diagnosing any hardware or software faults with these systems resolving the issues either in person or over the phone.
  • Maintenance and monitoring of computer networks and systems.
  • Logging the queries of customers and employees and Responding in a timely manner to service issues and requests
  • Analysis of call logs in order to discover any underlying issues or trends.
  • Providing technical support across the company (this may be in person or over the phone)
  • Setting up accounts for new users
  • Repairing and replacing equipment as necessary
  • Testing and evaluating new technology.
  • Ability to program in languages such as PHP, HTML, CSS and javascript etc.
  • Experience in developing web applications using at least one popular web framework (Jquery,Bootstrap 3 /4)
  • Excellent knowledge with relational databases, SQL and ORM technologies
Person Specification:
  • Excellent problem-solving skills.
  • The capacity to work well within a team.
  • Attention to detail.
  • A technical, logical thought process
  • Expert knowledge in how operating systems and software works.
  • Interpersonal skills as you will regularly be in contact with colleagues and/or customers.
  • The ability to stick to strict deadlines and prioritise your workload.
  • The capacity to clearly explain a technical problem to a customer/colleague.
  • Outstanding listening and questioning skills.
  • Degree in either Computer Science; Computing; Engineering
  • One years’ experience in a similar role
  • Full clean driving license & own transport
For further information on this Technical Support role in Galway please contact Dee Curley on 086 7902191 / dee

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Please Note: HERO Recruitment will not forward your details to any company without your prior approval

Hero Recruitment

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