Pharmacy Healthcare Advisor - Allcare Ryder's Ballinrobe
Allcare Pharmacy
- Ballinrobe, Co Mayo
- Permanent
- Part-time
- To provide product information and advice to customers across all product ranges in the Pharmacy, consulting with the Managing Pharmacist as appropriate.
- To maintain good stock control including; rotation of stock, maintaining appropriate stock levels, using correct suppliers, and ensuring that the delivery details are correct as set down by the Managing Pharmacist.
- To deliver professional and efficient customer service at all times, enhancing the relationship with Pharmacy Customers.
- To work effectively as part of the Pharmacy team, being flexible and adaptable, assisting in all areas of the Pharmacy operation as required by the Managing Pharmacist.
- To maintain cooperative and professional working relationships with colleagues at all times.
- To fulfil the request for specific over the counter medicines appropriately using WWHAM questioning and recommend a suitable medicine referring to the Pharmacist where appropriate.
- To be vigilant and adhere to the correct procedures with regards to security and the handling of cash and receipts within the Pharmacy.
- To ensure that the Pharmacy is kept clean and tidy and any Health and Safety issues are brought promptly to the attention of the Pharmacy Manager.
- To participate in training and development programmes provided by the Pharmacy and to be proactive in developing the job function.
- Any other duties as required.
- Provide support to other stakeholders within the pharmacy and throughout the Allcare network to ensure the delivery of company goals.
- This role requires a high level of pro-activity and an ability to work on own initiative.
- Build relationships with others in the pharmacy to create a positive working environment.
- Participate in staff training programmes and implementation and be proactive in developing the role function.
- To work effectively as part of the Pharmacy team, being flexible and adaptable assisting in all areas of the pharmacy operation.
- We are passionate about exceeding expectations:
- making our community pharmacies the local destination of choice
- Delivering customer service to the highest quality
- To provide advice and information as required to customers on all product ranges available in the Pharmacy.
- To deliver professional and efficient customer service at all times, enhancing the relationship with Pharmacy Customers.
- 1 years experience in Pharmacy/Retail/Hospitality is preferable
- Cashier experience an advantage
- Excellent communication skills, both written and verbal
- Ability to use discretion when addressing customer queries and to treat customer/patient information confidentially
- Good attention to detail is essential
- Organised with a proven ability to multi-task successfully under pressure
- Ability to work on own initiative and as part of a team
- Basic IT skills are an advantage