Associate Quality Manager

Ireland
Permanent
Full-time

16 days ago

Description & RequirementsSmurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.Job PurposeWorking within a fast-paced environment the job holder will work with the Quality Manager providing support to the Quality department on day-to-day tasks. Working with the Quality Manager, the job holder will actively investigate and resolve customer quality queries, facilitate the success of continuous improvement teams, as well as identify any trends in quality issues before they become a problem.Role Responsibilities

Creating and updating various reports as requested by Quality Manager
Managing the Internal and External OFI
Support Quality Manage in leading and hosting BSI and Customer audits
Working with the Management Team and Operations Teams to setup continuous improvement actions
Progress chasing - CAPA's, OFI's
Management of the internal audit system
Provide support and manage as appropriate calibration system
Manage the Supplier complaint system in Q-Pulse, provide metrics as required
Investigation of customer daily queries
Make informed decisions on quality in absence of Quality Manager
Actively attend Site Quality Meetings - produce minutes
Facilitate Continuous Improvement Teams - Including RCA tools
Support QM in managing the internal CAPA system
Manage and log annual leave and hours worked for QC team as requested by QM
Develop Leadership style through the support and mentoring of Quality Manager

Quality System

All functions to be carried out in accordance with ISO 9001:2015 quality management standard requirements with reference to the sites Quality Policy, Policy Manual & relevant Works Instructions.
Work with Quality Manager to ensure that all aspects of PS9000 are integrated into the Quality system.

Knowledge, Skills, Experience

Minimum 2 years' experience in a Quality role at a senior supervisor or entry management level
Working and some knowledge of the relevant accredited standards (not essential)
Experience in a manufacturing/production environment ideally with experience and knowledge of Industry standards and guidelines
Demonstrable experience of change management
Supervisory experience
Knowledge of Good Manufacturing Practices (GMP)
Root cause analysis and problem-solving techniques
Customer relations skills
Skilled in information handling, analysis, and presentation
Competent in using Microsoft Office packages

Other RequirementsFlexible and adaptable to change and prepared to take on additional responsibilities with other duties as required to meet business needs. Successfully adapts to changing demands and conditions. Be able to be self-motivated, standards driven, with a keen eye for detail whilst being team focused and harnessing collaboration and co-operation of others.Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

WestRock

Apply Now