
Associate Technical Sales Specialist
- Swords, Co Dublin
- Permanent
- Full-time
- Deliver the budgeted revenue for the accounts within the assigned account base.
- Be a central point of responsibility for coordinating all client activities in the assigned account base on a peer selling basis
- Work with customer and operational teams to align the delivery of services and our client's Business relationship with the strategic needs of the customer.
- Expand the revenue stream, maximizing the financial return from these customers. Ensure that a holistic pipeline is developed within the customer base
- Develop new business and revenue opportunities within the assigned base
- Manage the peer level relationship between the customers and our client.
- Work with customer operational managers to align the delivery of services and the clients' relationship with the strategic needs of the customer.
- Inform the customer of new corporate capabilities and developments within our client's organization, and develop and propose new ideas to provide ongoing benefit.
- Manage the correct level relationship with the wider partner environment as it relates to the customer base and 3rd party providers.
- Coordinate administrative procedures and design ways to improve processes.
- Manage costs to ensure P&L margin is maximized
- To act as the central point of responsibility for the coordination of all our clients activities in the assigned account base on a peer level basis.
- To utilize customer engagement and update CRM to grow our customer base
- To work with third parties for all contract renewals
- To support in protecting and explaining our core revenue
- To support in delivering and exceeding revenue, mobile, ICT targets
- To support on pipeline management and weekly sales reporting
- To understand the customers' short, medium and long-term goals and strategic requirements to help our client to align our solutions and offerings to provide maximum value
- Promote the 'brand' by exceeding customer expectation and ensuring high levels of customer satisfaction.
- To protect revenues with solutions applying other departments and expertise to maximize our return.
- To ensure all forecasting and financial management is accurate and reflects the reality of the business with the customer.
- Background in sales and support, ideally within Telecoms/ICT
- Looked at ways to improve performance of the account team
- Worked within a large organization and Experience establishing communication and engagement with prospects, external customers and your team
- Experience with more complex solution sales with combined products and services and selling to larger organizations.
- Experience maintaining clean records of sales outreach and contacts in a CRM with reporting skills and ability to coordinate complex account relationships at senior level
- A Competitive Salary
- Employer Pension Scheme
- Private Health Insurance
- Employee Assistance Scheme
- Cycle to Work scheme
- Tax Saver Travel Scheme
- Continuous development planning