Intesa Sanpaolo Vita - Dublin Branch - Client Communications Specialist

Intesa Sanpaolo

Dublin
Permanent
Full-time

1 month ago

Intesa Sanpaolo Vita in the Intesa Sanpaolo Group develops the offer of insurance products aimed at its customers. We are leaders in Italy and one of the main banking groups in Europe. Strongly innovative and international, we are however also closely linked to tradition and our territories. People are our main strength; we are looking for talents who can help us to quickly face constantly changing contexts and aspire to ever new horizons. We're looking for qualified profiles who want to undertake challenging and stimulating professional growth paths with the following requirements:Scope & Activites

Ensuring that the massive communications of the company to the customers are executed timely as well as in an effective and efficient manner; • Assist with defining and executing the yearly plan for ordinary activities related to the client communications; • Assist with the planning and execution of extraordinary activities as they arise; • Liaising with external service providers and monitoring their service and efficiency as delegated by the up-line; • Assist with software developer liaison and project management activities as delegated by the up-line; • Liaising with IT department for anomalies/test related to the letters; • Website maintenance and development activities as delegated by the up-line; • Assist in the documentation and maintenance of departmental policies and procedures; • Other activities, permanent or temporary, as delegated by the up-line

Required experience & qualification- Minimum 2 years of experience in financial institutions or in similar role as customer support; - Degree qualified.Competencies (Technical and soft skills)- Precise with an exacting eye for detail; - excellent communication skills, both written and oral; - Microsoft office skills are a minimum and must demonstrate a methodical and diligent approach to tasks; - result oriented, strong organizational skills, concern for quality and accuracy and be able to work under strict deadlines - able to work independently and also as part of a small team. OTHER - Excellent italian, fluent in English; knowledge of Spanish is a plus.Become part of an international and innovative reality. Make a choice, create your future!#sharingfuture

Intesa Sanpaolo

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